Job title: Senior Project Manager (12 Months - Maternity Leave)

Location: UK.

About RWS:

RWS Holdings plc is a unique world-leading provider of technology-enabled language, content and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language. Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance and gain actionable insights into their data and content. Our clients include 90 of the globe’s top 100 brands, the top 20 pharmaceutical companies and 19 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific and North and South America.  We work in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors, which we serve from 80+offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

About The Role:

We are looking for a a Senior Project Manager to join one of our most biggest team in the Life Sciences Division to cover a 12 months Maternity Leave and with possibilities to continue in our company after it ends if the performance is good in other teams.

As a Senior Project Manager you will be responsible to manage all assigned projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth. Through effective written and verbal communication ensure that project teams are clear to the scope, complexity and expectations of clients for all projects and that the clients are kept fully informed as to the progress, position and financial status of their projects.

You will also manage and motivate the extended project team ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely fashion to the departmental managers and Program Manager.

Line management duties for Coordinators and Assoc. PJMs; including training and development, completion of appraisal tasks, objective setting and monitoring.

Responsibilities:

• Delivery of projects to client’s expectations achieving targeted levels of profitability
• Compilation of estimates and proposals for approval, including notes section
• Adhering to the LQI sales process
• Production of project schedules using Microsoft Project and updating and maintenance where required.
• Close financial monitoring and control of projects through budgets, invoicing and change orders
• Project planning and implementing best methodology and process.
• Effective verbal/written communications with clients, Network Offices and internal team members
• Adhering to RWS project process including the use of Empower, Handover forms, Status reports and MDS forms
• Hosting and leading conference calls with clients and team members
• Risk assessment and strategic planning of activities to minimise potential issues
• Accurate filing and archiving of all project related materials
• Monitoring and mentoring of any assigned Project Co-ordinators/Associates
• Analysis of files using translation memory tools
• Identification of project/process improvement opportunities and escalating to Program Manager
• Holding regular project meetings, documenting these and distributing minutes/actions to the team.
• Maintenance and updating of invoicing tables and ensuring timely and final invoicing
• Development and preparation of process documents where required
• Completion of appraisals for junior reports and objective setting and monitoring.

Requirements:

• Experience within localization industry
• Excellent client-facing and internal communication skills
• Solid organizational skills including meticulous attention to detail and multitasking skills
• Analytical and organized problem solving abilities
• Able to meet deadlines and work under pressure
• Experience with CAT tools (Trados Studio)
• Fluent in English and any second foreignlanguage will be a plus.

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.