Tridion is the content management platform that drives business for companies such as HP, Deloitte, and KLM (plus other big names we’re not allowed to mention). We are starting a journey to reinvent what we do to bring benefits to a greater range of mid-size enterprises. In this quest, the product design team plays an essential role in researching, experimenting, and defining the ways that customers interact with content. We are looking for a design team leader who can empower the whole team to contribute strategically while still building on the solid design system and research foundation that has been established.

Goals for the role are

Lead the product design team by example in mapping customers’ jobs to be done to appropriate content and interaction models.

Ensure that product design supports commercial and market goals, in conjunction with product management directors and wider stakeholders

Help to inspire senior management on the growth potential from new ways of solving problems

Help the team make trade-offs between precision and overall progress, and to creatively use existing technical capabilities to build new interactions

Coach the team on how to break down complex problems, write and test hypotheses, craft success measures, and jointly work through proofs of concept that make a “minimal lovable” product direction clear

You need

3+ years contributing to the growth of a SaaS B2B product

2+ years of design leadership, with direct reports under your guidance and mentorship

The ability to both listen and learn, as well as articulate a vision that is pragmatically executable

The ability to rapidly absorb new mental models for technical products, and to work with engineering counterparts within an established technical architecture to build new capabilities

Direct experience of UX design and research, with the desire to learn more about new approaches from your team and from peers in the field

It would be great if you also have

Experience within a product-led-growth environment

Experience in content management or digital workplace tools

Some experience working with technical partners on joint offerings

Benefits 

RWS provides an excellent company package including:

Market rate salary (depending on attitude, skills, and experience)

Guaranteed 8% holiday pay, paid in May

Discretionary individual/company bonus

25 days holiday (based on a 40-hour working week)

Contributory pension scheme

Insurance protection

Hybrid work policy (e.g., working remotely 3 days per week)

Great working environment (comfortable modern office, super-friendly colleagues, table tennis, table football, etc.)

For those relocating to The Netherlands from another country, RWS will help you with:

Finding accommodation

Opening a bank account (in English where required)

Registering with the relevant regulatory authorities

Applying for the 30% tax ruling (tax benefit reducing the total amount of tax paid)

 

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.