Position Description: SENIOR USER RESEARCH LEAD Lenovo is seeking a Senior UX Researcher to join our growing User Experience Design team. User experience is at the core of everything we do. In this role, you will apply User-Centered Design principles to take on complex challenges and be part of the team developing industry-leading and world class user experiences for Lenovo customers. To achieve these goals, you will collaborate closely with other Researchers, Designers, Developers, Engineers, and Product Managers throughout the design process. From designing and running research activities to analyzing data and providing design direction to project teams, you’ll be an advocate for our users and ensure our products surpass their expectations. DESCRIPTION • Lead research initiatives to identify meaningful and actionable user- centered insights to help the team deliver industry-leading user experiences • Discover and understand user behavior, motivations, and needs to help teams shape concepts, products, and solutions • Define, plan, and execute iterative user research activities spanning a broad set of products (hardware and software) and involving multiple types of concurrent user research including but not limited to generative work (e.g. interviews, field studies, ethnography), evaluative work (e.g. usability studies, concept evaluations, benchmarking, heuristic evaluations), to summative or validation research • Experience with various types of analysis techniques(e.g. synthesizing data, descriptive and inference statistics, classification, clustering). • Understand product roadmaps and plan long-term and short-term research initiatives to inform design decisions • Work collaboratively with cross-functional project team members and business peers to propose the best experience for our end users • Educate others outside the User Experience Design team on UX design methodologies and advocate the benefits of good UX research and design. Think creatively and strategically about the end-to-end customer experience and encourage a design way of thinking. • Provide expertise to the larger UXD team and mentor teammates • Establish a technical vitality plan to remain current in fields of user experience, user research, and product design • Utilize ideation and storytelling skills to effectively communicate research insights and ideas • with colleagues, management, and external parties both in the U.S. and other countries About Lenovo Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all! Who You’ll Work With At Lenovo, we manufacture one of the world’s widest portfolios of connected products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones and workstations as well as augmented and virtual reality (Mirage, ThinkReality) and smart home/o¬ffice solutions, software and services. Lenovo’s data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society. #### Position Requirements: REQUIREMENTS • Bachelor’s degree (Master’s preferred) in User Experience Research, Human Factors, Cognitive Psychology, Anthropology, Sociology, HCI/Computer Science, or other equivalent fields • 7+ years (10+ years preferred) of proven success conducting user research (qualitative and quantitative) in an industry setting or equivalent • Strong portfolio demonstrating breadth and depth in UX research, conceptual thinking, creative problem solving, and deliverables (e.g. study plans, reports, and data visualization). • In-depth knowledge of various qualitative and quantitative research methods and techniques (e.g. interviews, ethnography, descriptive and inferential stats, classification, clustering, etc.) • Strong analytical and synthesis skills with proven ability to drive research that delivers user-centered product insights and design directions • Experience working directly with other user experience, research, and design professionals • Detail-oriented with the ability to be pragmatic and keep the ‘big picture’ in mind • Self-motivated and execution-orientated with the ability to work independently as well as take direction within established strategic and business guidelines • Ability to work in a fast-paced, dynamic, and international multidisciplinary team environment • Strong presentation and interpersonal communication skills • Language proficiency:  Excellent written and verbal English (required) • Ability to travel (~10%) PREFERRED • Experience working at a fast-paced technology or startup organization with technologies such as PCs, AR/VR, IoT, Collaboration, AI, etc. • A healthy mix of qualitative and quantitative research methodologies • Familiarity and experience executing a user-centered design (UCD) driven product (or concept) through a development process • Experience with evaluating iterations of hardware designs longitudinally • Experience with interpreting, applying, and measuring anthropometric data for product development • UX research experience in non-US markets We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.