1.Welcoming guests: Greeting customers with a smile and warmly welcoming them into the restaurant or hotel.
2.Managing reservations: Confirming and arranging seating for customers who have made reservations.
3.Providing menus: Distributing menus to customers, explaining the items listed, and answering any questions about the dishes.
4.Recommending dishes: Giving recommendations for special dishes or beverages based on customers’ preferences and tastes.
5.Taking orders: Recording customers’ orders and noting any special requests they may have.
6.Serving food and beverages: Delivering food and drinks to customers’ tables, ensuring their satisfaction.
7.Handling the bill: Presenting customers with the bill and collecting payment.
8.Maintaining the restaurant environment: Maintaining cleanliness and hygiene in the restaurant, setting up tables, replacing utensils and drinks, to ensure a comfortable dining experience.
9.Managing customer complaints: Ensuring customer satisfaction by handling any complaints and taking appropriate action to improve the experience for the next customer.