Job Description:

The Senior eCommerce Specialist will lead a team with 2-3 people in our eCommerce team, responsible for developing eCommerce operation plan, from both front-end and back-end, product content, product launch, promotion, stock and customer service etc. This role is based in Shanghai that serves the Greater China Region. While reporting to the Central Marketing & Communication Manager, you are expected to foster a close working relationship with key stakeholders and maximize business opportunities to achieve agreed targets and objectives

Main Responsibilities：

? Work cross internal stakeholders and external agencies to ensure content plan alignment, execution quality, on-time delivery and customer satisfaction

? Actively track, measure the effectiveness of digital media efficiency, provide data analysis and reporting to improve the CTR & ROI.

? Formulate the operation working flow, lay down the improvement plan and responsible for prompt adjustment.

? Client communication and request analysis, to improve the customer satisfaction.

? Proactive mindset with strategic thinking. Able to see into future and anticipate the trends.

Qualifications/Profile

? 2 years of experience in eCommerce operation or digital marketing

? Willing to take challenges and ability to manage multiple projects.

? Good communication skills.

? Ability to use photoshop, AI or dream weaver is preferred

? Experience in demand forecast / stock replenishment is a plus

上班地址：上海市松江区莘砖公路258号新兴产业园34幢 15层