• The job holder is responsible for the scheduling and organization of the service engineers and the administration of the truck’s master data and maintenance plans.. He/She performs these duties independently according to the objective target of the year and the focal points.
• 该职位人员负责服务工程师派工计划、安排叉车保养计划，以及叉车信息数据维护等工作，能够根据年度目标，独立完成此类任务。

Tasks in operating cycle/具体工作:

• Handle input of data into SAP
• Administration of the truck’s and condition’s master data
• Assist on administrative matter, in liaison with branch office in relation to service issues and activities
• Assist the service administration supervisor in co-ordination financial reports
• Compare the times of the weekly and service report, prepare the hours statistics via the weekly report
• Maintain and update a full and complete set of customer filing system in hard copies
• Dispatching VAT invoice to customers
• Handle the survey of the customer satisfaction
• Any other jobs assigned by the service administration supervisor/after sales director

• 
  负责SAP数据录入
• 维护叉车信息数据
• 参与各项行政、及与售后服务相关的工作，包括与售后服务区域分支合作
• 协助售后服务行政主管完成相关报告
• 负责工程师周工作报告及服务工作单的统计，并通过周报给出工时方面的统计数据
• 负责维护、更新、管理完整的客户文档册资料
• 向客户寄送VAT发票
• 进行客户满意度调查
• 其它各项由服务行政主管/服务总监布置的任务

Requirement / 职位要求：

• College degree or above, with Engineering backgroud is a plus
• Good PC knowledge
• One’s own initiative and good team-player and communication ability
• The job requires organizing ability and fast, goal-oriented acting
• Work self-dependent
• Good command of English in spoken and written
  

• 专科及以上学历，工科教育背景优先
• 良好的电脑操作能力
• 积极主动，良好的合作精神和沟通能力
• 安排工作的能力及良好的反应能力
• 独立工作的能力
• 良好的英语口语及书写能力

上班地址：外冈镇银龙路258号13号楼