CTS support & business division

• Creates and modifies various documents using ERP system (Install Base, MAM2 system, Sales database, EP, service data, PO tracking comments, and more as needed).
• Timely follow-up of priority orders and delivery appointment/time.
• To provide the correct delivery information and continue communication / support to the related CTS team.
• To assist on administrative matters, in liaison with other region in relation to CTS business flow issues and activities.
• Project inspection and acceptance document preparation.
• Payment form and document prepare and submit.
• Timely issuing the invoice in system and informing customers the payment (to link/enter customer of E-mail address with NPS system).
• Claim system processing / support.
• Performs all other related duties as assigned.
• To maintain and update all CTS service data into the system accurately.
• Providing coordination for our filed service activity.
• To provide general administrative support to the CTS operation, including daily management, facility coordination and stationary ordering.

Experience requirements

• Minimum of 3 years work experience in order processing, handling, service support or related field.
• Has more than 1 year experience with SAP / SCALA system.

Knowledge

• Good English language skills for both verbal and written communications internal and externally.
• Strong PC literate & base use with Microsoft Office system / 365 / Excel / Outlook / PowerPoint /

Word / IE (Internet Explorer) / Google Chrome system.

• Chinese typing speed 40-60 words per minute.

Educational requirements

• Bachelor’s degree, business management education preferred.

Country and city description

• Taoyuan Taiwan.

We add value wherever we do business

The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow.

Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.

Learn more at www.atlascopcogroup.com