Service Business Administration Specialist ensures to keep Dr？ger Service accounts receivable at acceptable level. Furthermore, he/she provides service assistance as directed (geographically, by product line, by task etc.) for customer satisfaction and revenue and contract preparation for internal & external customers.

Accounts receivable - Assist Field Service Engineer to closely follow up long aged AR collection - Issue Dr？ger Service (DS) invoices and send customers - Generate monthly accounts receivable (AR) report and break Date of sales return down to individual if applicable Service contract administration - Assist FSEs to deal with service contracts(including parts and contracts)tendering and bidding - Handling service contracts administrative affairs such as discount application and so on Order management for service consumer products - Act as contact person for Service Consumer Product selling – from order placement to invoicing but excluding parts ordering Calculation of DS KPI - Calculate monthly DS financial KPI upon request Dealer installation administration - Dealer engineers information maintenance if applicable - Dealer installation contract maintenance if applicable

学历/Education

Bachelor degree in finance related major or a comparable combination of education and experience

相关工作经验/Related experience

2-3 years experience in accounts receivable area and/or equivalent experience

专业技能及相关证书 Skills, competencies, and / or certifications

- Deal with customers – advanced level - Communicate and cooperate – advanced level

职能类别：其他

微信分享