Great opportunity to join AIA dealing with all aspects of Private Health Insurance, with training and development opportunities. 12 month contract with view for permanent position

To do this successfully you will:

• Have 3 years experiences in service delivery call center, customer service, or member service focused environment
• Experience working in a team environment
• Private Health Insurance background, desirable
• HAMB and E5 systems, desirable
• Demonstrated ability to work with complex core systems
• Troubleshoot and resolve customer complaints

Successful applications will demonstrate:

• Excellent communication and presentation skills (written and verbal)
• Combination of Customer Service and Administration
• Experience working in a team environment
• Intermediate level of Word, Excel and outlook skills
• Attention to detail
• Well-developed organizational and time management skills
• Effective listening

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone’s life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers
• Flexible working arrangements

Applications close on 22nd November

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:

Emily.Tey@aia.com, Laura-L.Walsh@aia.com

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.