Service Desk/Onsite Support Analyst->> Provides support to all IT-related activities and initiatives using established procedures, including guidance, assistance, coordination and follow-up on straightforward IT problems and ensures resolution. Provides guidance, assistance, coordination and follow-up on simple problems and ensures resolution using standard procedures. Provides support to a specific group of customers on applications, infrastructure and technology related activities for small, straightforward projects. Works with application developers and operations to support production applications and customer-specific operations. Contributes to the achievement of team objectives.

Qualifications

• Bachelor's degree in a related discipline or equivalent work experience is required. 
• Up to one (0-1) year of experience is required.
• Related internship experience is a plus.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Tennessee-Nashville
Internal Jobcode: 45044
Job: Information Technology
Organization: Technology Services Group-HR06725
Requisition Number: 1916232