ESSENTIAL DUTIES AND RESPONSIBILITIES:

To work with other CTS Representative as a proficient CTS team

Technical support to dealer's engineers

To provide instrument installation, maintenance, modification, repair, checkup and training activities on the customer site, service workshop or exhibitions

To sell service contract and other service products in the area

To provide high quality service to Beckman Coulter users and achieve customer satisfaction and optimal service quality

To provide supports to inter-company groups like attending seminar, user training, sales demo and exhibition

To assist conducting training on his experience products

To maintain his own tools, carried service parts and technical information in good conditions

To fill-in and submit the field service reports, expense report, trip report and work report timely

Assist the supervisor to achieve the yearly targets of CTS Department

To answer customer inquiries

ESSENTIAL QUALIFICATIONS:

EDUCATION & SKILLS:

College degree or above, major in Biomedical Engineering, Mechatronics, Medical Devices, Medical Electronics, Automation & Control or other relevant professionals

Good English skills in speaking, reading and writing, pass CET 4

Familiar with computer hardware and common software such as Windows system, Microsoft Office

WORKING EXPERIENCE:

Minimum two years of related working experience.

Being experienced in life science industry or medical device industry is preferred

基本职责:

现任者也将负责，但不限于以下职责:

作为一个成熟的CTS团队，需要与其他CTS的代表一起协同工作

在客户现场、服务车间或展览上提供设备安装、维护、修改、修理、检查和培训活动

在该地区销售服务合同和其他服务产品

为Beckman Coulter用户提供高质量的服务，实现客户满意度和***服务质量

为公司内部团体提供支持，如参加研讨会、用户培训、销售演示和展览等。

利用产品经验协助培训

在良好的条件下，维护自己的工具，提供服务部件和技术信息

填写并提交现场服务报告、费用报告、旅行报告和工作报告。

协助主管完成CTS部门的年度目标

回答客户的询问

基本要求:

教育和技能:

大专以上学历，主修生物医学工程，机电一体化，医疗设备，医疗电子，自动化控制或其他相关专业

良好的英语听说读写能力，通过英语四级

熟悉计算机硬件和常用软件如Windows系统，微软Office

工作经验:

至少两年相关工作经验

有生命科学或医疗器械行业经验者优先

专业职能素质:

执行简单任务和操作简单设备的基本指令

持续学习并获得必要的专业知识

合理安排优先级并完成指定的工作

预见问题并采取适当的方式控制问题

自主发展自我，扩大工作和公司知识，以便更高效地投入工作

善于接受新的想法和理论，并了解它们如何对工作产生影响

对指定的工作负责

利用礼貌、得体和适当的语言收集和发展公司内部的信息。

上班地址：佳木斯