KEY DUTIES

？ Installation of [PHARMACEUTICAL] machinery and plant components according to plans and engineering drawings.

？ Preventive maintenance

？ Perform emergency service at the customer’s site, if needed

？ Troubleshoot via phone, email or in person

？ Email communication with machine manufactures for troubleshooting support and technical clarifications

？ Attend meetings with regards to installations, service matters, technical solutions and administrative matters of the company

？ Cooperate and coordinate with team members and other departments, in order to offer solutions that fulfill the customer’s needs

？ Provide customer with service/installation reports

？ Submit service reports and job cards/time sheets to manager

？ Gather and report information at customer site regarding process and quality concerns, to create new business opportunities

？ Provide information and help customer to upgrade/retrofit their machine (spare parts recommendation)

？ Cost-conscious and sensitive handling of spare parts and work equipment

？ Train customer to operate/maintain machine

？ Provide excellent service to customers by giving undivided attention and focus on meeting their needs

？ Anticipate questions, concerns and future issues and provide solutions, which will consistently result in repeated business, word of mouth referrals and increased quality of service providing

？ Find solutions to customer problems and complaints to maximize satisfaction

KEY REQUIREMENTS

Bachelor's Degree in [Machinery] or equivalent.

Minimum of [3] years of experience in [Pharmaceutical] industry.

Well knowledge about pharmaceutical machinery

？ Mechanical engineer

？ Electrical engineering and automation engineer

？ Excellent interpersonal and communication skills.

？ Goal-oriented, dynamic and high sense of responsibility.

？ Able to work well under pressure.

？ Able to work self-reliantly.

？ Team and disciplined working spirits.

？ Professional appearance and demeanor.

？ Effective planning, analytical and implementation skills.

？ Proficiency in MS Office Applications

？ Excellent written and verbal English skills.

？ Readiness to travel frequently and on short notice.

上班地址：沈河区沈阳青年大街佳兆业中心1708

成立于1892年，乐嘉文洋行是一家有100多年历史的、经营机械设备的代理和服务公司。总部位于德国汉堡，在中国的香港、北京和上海都有自己的分公司和办事处，并逐步逐步发展成一个庞大的公司网络，涵盖从欧洲到亚洲和中东地区。我们能提供各种各样的设备，从单个的简单装置和设备到根据客户要求为客户量身定做的完整生产线。多年的经验以及与供应商的密切合作关系使我们获得渊博的知识，并与客户一起，以求最为完美的解决之道。
作为很多不同领域的著名欧美机械生产厂家在中国的独家代理，乐嘉文洋行全权为他们在国内进行市场推广和营销业务，并同时配有自己的完备的售后服务队伍，能为客户提供优质的终身售后服务。

Established 1892 in Germany Rieckermann has developed progressively into an extensive network of companies from Europe to Asia and the Middle East. We offer a variety of machinery from single units and equipment to complete production lines tailor-made to the customers’ requirements. Years of experience and close cooperation with our suppliers enabled us to gain and share a profound knowledge with our clients to produce the most competent solutions.
Teamed up with German and other European leading manufacturers we offer the most extensive and reliable product ranges available. Committed to provide high quality industrial machinery, as well as professional engineering and consultancy services, we do not only supply machinery, but provide quality - from delivery, installation and commissioning to after-sales service.

无论何时有何需要，请不吝和我们联络:

乐嘉文工业技术（上海）有限公司:上海闵行区（浦东）漕河泾浦江高科技园新骏环路158号1幢104-304，邮编201114
电话: 021 6472 8743 传真: 021 6472 6395
E-mail: shanghai@rieckermann.com

乐嘉文北京: 北京市建国门内大街7号光华长安大厦第二座625室 100005
电话: 010 6510 2266 传真: 010 6524 0006
E-mail: beijing@rieckermann.com

乐嘉文广州：广州市越秀区环市东路334号市政中环大厦10楼1006室
电话：020 8136 9090 传真：020 8136 9880

乐嘉文成都：成都市锦江区锦东路568号摩根中心2号楼32楼3202室
电话：028 8661 9012 传真：028 8661 9612

或登陆我们的网站: www.rieckermann.com 获取更多信息