Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

ABB is a global technology leader in industrial digitalization. ABB operates in more than 100 countries with about 147,000 employees and $34 billion revenue.
In India, ABB has been operating for over a century. At present, we have 40 factories at 9 locations that develop best-in-class products bringing together global expertise, with local experience. India is also home to ABB group’s largest engineering design and R&D center, where our engineers work on cutting-edge technologies to develop the future offerings from engineering tools to analytics solutions.ABB Energy Industries drives growth for customers while supporting safe, efficient and profitable operations with strong global execution capacity, an extensive service footprint and capabilities, and innovative digital leadership.

Your responsibilities

• Service delivery :
• Performs medium to high complex Service tasks like installation , commissioning, maintenance, upgrades and retrofits, repair independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, maintenance, extensions, replacements, upgrades and retrofit, end of life service etc.).
• Customer approach:
• Ensures customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs.
• Identifies new sales opportunities and takes influence in convincing the client for the complete service portfolio.
• Materials and supply:
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares standard lists for ease of work.
• Documentation and reports:
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed. Create standards or job durations.
• Problem solving:
• Identifies potential system failures through system tools and diagnostic information and takes corrective actions. Troubleshoots hardware and software problems with the help of his own experience, system documentation and through collaboration with other colleagues.
• Documents learning's and best practices.
• Operational excellence:
• Proactively identifies suggestions for product, quality and customer service improvement and discusses them with management for changes.
• Health, safety and integrity:
• Actively ensures that HSE practices are of high standard.
• Works to eliminate unsafe practices and incidents.
• Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Diploma or Graduate engineer in electronics, instrumentation or electrical specialization, with 5-7 years of work experience in Industrial automation, control & instrumentation areas.
• Field service / commissioning experience in power or process industrial plants is must.
• Programming, testing and commissioning experience in DCS or PLC systems.
• Experience in any of ABB automation platforms of Symphony Plus or 800xA or Freelance is preferable.
• This position involves extensive travel to customer sites, for service and commissioning activities.