Service Engineer
Singapore - Marsiling Update time: March 10,2020
Job Description
- Provide on-site installation, validation and commissioning of instruments.
- Perform on-site troubleshooting, service and repairs.
- Provide high level technical support to external customers at their location.
- Provide on-site customer training.
- Interface with cross functional work teams such as field applications, customer support/services, product management and marketing/sales.
- Develop Service Technical documentation.
- Create and maintain service information in the company enterprise database.
- Timely and professionally handle field service calls and issues arising from the field service visits.
- Timely complete and submit all required paperwork.
- Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
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