A unique opportunity to join the healthcare revolution! Who we are: Siemens Healthineers is a leading global medical technology company with over 50,000 dedicated colleagues in over 70 countries who are driven to shape the future of healthcare. Around 24,0000 patients per hour across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. A leading global healthcare company, Siemens Healthineers continues to strengthen our portfolio of medical imaging and laboratory diagnostics, while adding new offerings such as managed services, consulting, and healthcare IT services – as well as further technologies in the growing market for therapeutic and molecular diagnostics. Siemens Healthineers develops innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare landscape. Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. As per our 5 Values We: • Listen first • Win together • Learn passionately • Step boldly • Own it What are my responsibilities: • Increase customer satisfaction and productivity by providing outstanding, high-quality customer application education and support, incl. turnover training and further continuative education, thereby optimize customer training experience • Increase efficacy of sales through competent application consultancy and support as well as on-site selling of Educate and Expand offerings • On-site customer education at his/her Siemens systems; incl. turnover training, follow-ups, updates and upgrades for standard systems and applications • Customer consultancy and support in individual workflow improvements, incl. adjustment of system parameters and implementation of new methods and clinical workflows to expand customer portfolio • Professional application support to quickly process and resolve customer tickets, escalations and complaints, incl. error diagnosis and repair, trouble shooting • Sales Support, e.g. product demonstrations, preparation of clinical case studies • On-site option sales, esp. lead generation • Delivery of Application Services (Training and Support) in pre-sales, implementation and after-sales. Organization: Siemens Healthineers Company: Siemens Healthcare Private Limited Experience Level: Early Professional Job Type: Full-time