RESPONSIBILITIES

• Provides advanced remote and on-site technical support for assigned CT products including troubleshooting and repair

• Develop close working relationship with customer’s service team

• Key contributor to service training curriculum for customer

• Provides on-site technical support for first-of-kind product installations

• Works with R&D and Engineering Services team to ensure service tools, methods and manuals are developed and verified.

• Interfaces directly with partner installation sites as the manufacturer expert/representative

QUALIFICATIONS/REQUIREMENTS

• Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical imaging equipment.

• Experience troubleshooting and repairing medical imaging equipment preferably CT and/or MR

• Strong Technical writing skills

• Excellent mechanical and electrical troubleshooting skills

• Excellent organizational skills to support case tracking and reporting

• Prior Service training experience a plus

• CRM experience a plus

• Ability to travel up to 50%
  

上班地址：蓝靛路1377号