After sale service for the company’s products.
Perform service visits for repair, faultfinding and training.
Provide the best service/support to customer on daily basis
Support during installations carried out by Omicron Nanotechnology.
Working autonomously, often abroad on established customer base.
Interacts mainly with established customers and internal teams.
Involved with customer training to acceptance level mainly on standard products.
Works with customers to ensure the necessary paperwork for service issues are prepared.
Reports quality issues using correct procedures.
Carries out site risk assessments.
Responsible for personal development.

University degree in physics or related area
Preferably has good knowledge of vacuum technology, cryogenics (low temperature) & superconducting magnet

referably has good knowledge of scanning probe microscopy or electron spectroscopy
Preferably has good knowledge of electronics as well as mechanical skills
Preferably has a few years of working experience in the service sector or the academic area

eep good and timely communication with customer
To be able to work independently
Good team player
Good time planning and submitting reports regularly.

Good English skills in writing and oral communication with colleagues

Good knowledge of office software
Preferably has good knowledge of Labview, C++ and Visual Basic

To be able to travel domestically/internationally frequently and working under pressure (50% of working hours at customer sites expected)