Service Engineer - Power Quality Eaton Warsaw – Poland Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E As a Service Engineer – Power Quality, you will be responsible for providing a first-class service for Eaton installed base products to ensure maximum customer satisfaction and loyalty as well for commissioning, preventive maintenance and product repairs. Your main responsibilities: Fault diagnoses on UPS systems Ability to understand on-line and line-interactive UPS systems Carry out preventative maintenance on existing install base Carry out commissioning, maintenance and repair on all types of UPS systems; Setup and configure remote monitoring software; Direct contact with customers and key stakeholders on a technical level; Providing necessary trainings on Eaton systems; Close cooperation with Customer Service Department and Service group to process all customer service issues and to identify customer complaints. Stays current with the latest CFD simulation techniques and applies knowledge to system design Qualifications Your essential skills we are looking for: Technical University degree in electric or electronic, 2-3 years of experience in a similar position, Knowledge of Eaton Electric products, Knowledge in the field of UPSes, Ability to read electrical diagrams, Ability to work under pressure, Ease of establishing interpersonal contacts, Good English (both spoken and written), Current SEP entitlements up to 1kV, Driving license B category. Fluent in Polish. As a member of our team, you can count on: Stable employment based on full-time employment contract. First contract – yearly duration. Next, if both parties agree, a contract for indefinite period. Remuneration - basic salary and an annual performance-related bonus. Additional benefits: - medical care for all employees paid by employer and optional for immediate family - MULTISPORT card for employees (a split cost option) and optional for immediate family - subsidies for various activities (Company Social Benefits Found - ZFSS). - PPE program (Employee Pension Plan) – available after 1 year of work and, if chosen the basic option, fully financed by the employer - accident insurance (incl. at work and on the way to/from work) - group accident insurance (NNW) available to purchase, on preferential terms - flexible working solutions. Smooth start – fully facilitated process of new employees onboarding (acquainting with the team, solutions, processes, and procedures, let alone training). Professional development of business acumen through gaining knowledge and experience from high level professionals, internal training programmes as well as internal sessions available on the Eaton University platform. Safe work environment – following safety and ethics, that are the signature working values we are proud of, led us to turn into one of the most ethical companies in the world. Good atmosphere at work. According to the recent survey, employees satisfied with their work at Eaton constitute 91%, those who would recommend Eaton as a good place to work amount to-90%, and the ones who highly rate the cooperation and support from their direct manager count as 90%. What we offer to you: Competitive compensation and benefits package Permanent contract in a fast-growing global company Challenging projects in dynamic collaborative team We make ethics and culture matter – You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA We make your perspectives matter - Different points of view are what drive innovation and collaboration, and at Eaton, innovation begins with top-to-bottom diversity. Our senior leadership is made up of individuals from diverse groups to help create an environment where employees feel represented and heard at every level. We make your aspirations matter – Eaton encourages internal promotion, whenever possible We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies. We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen Our recent awards: FORTUNE’s 2021 World’s Most Admired Companies list  One of the World's Most Ethical Companies 2021 by Ethisphere  Top 50 Employers List 2020 by Woman Engineer Magazine  Best Place to work for LGBTQ Equality 2020 by Human Rights Campaign  Named to 100 Best Corporate Citizens 2020 list for 13th consecutive year by 3BL Media  100 Best Corporate Citizens list for 11th consecutive year by Corporate Responsibility Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Sales Region: Europe, Middle East, Africa Organization: ES EMEA ETD SERV Services Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: Yes, 50 % of the Time