• Provide professional, friendly and engaging service
• Handle transaction, ensure all prices and quantities are accurate.
• Handle guests enquiries, feedbacks and complaints patiently and report incidents to superior
• Assure assistance to guests, acquainted with information of products/ equipments at the venue to guests and conduct up-selling of products/tickets
• Assist to create a safe environment for all guests/children by liaising with superior
• Execute daily operation of the venue, snack corner and gift gallery
• Take instructions from superior to perform daily, weekly and monthly duties
• Keep inventory record for all products/equipments at the venue and handle routine paper work
• Ensure all rules and regulations are enforced at all times
• Assist to conduct the regular cleaning and disinfection
• Maintain and repair venue facilities regularly.
• Stay alert and fully aware of our property’s facilities, venue’s on-going promotions and prices
• Follow all safety and sanitary policies
• Perform other job duties that assigned by superior
• Able to work on shifts

Requirements

• Secondary Education or Diploma
• Good command of spoken Cantonese and Mandarin, knowledge of English is an advantage
• Proficiency in Microsoft Office applications, knowledge of POS System as well as Credit Card Machine
• With relevant working experience is preferred
• Other Requirement (Please state if applicable):
  • With pleasant personality, customer-oriented mindset and work independently
  • Have a can-do spirit and can work under pressure
  • With excellent skills in communication with practical experience in handling guest complaints independently