The time to change is now! It is time to build a sustainable future and define how we evolve through technology with purpose. At Lisbon Tech Hub we create value in the business digital transition, from Portugal to the world, and IT solutions with purpose. Our team has more than 1300 experts working in areas such as Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management and IT Strategy & User Experience. Lisbon Tech Hub innovates, designs, transforms the information technology solutions and services for Siemens through our delivery units. Transforming our future starts with every day! Lisbon Tech Hub is the home of the new technologists - Dream Builders, Impact Creators & Future Makers. Are you one of them? Join us! Financing the Future We are more than Financial Services - We are turning ideas into reality: Be it the global transition to cleaner energy sources, the digitalization of manufacturing, the rapid development of smart infrastructure, mobility solutions and healthcare systems - financing is more crucial than ever. We make real what matters by combining our financial expertise with deep technical know-how to provide unique financial solutions. Do you want to play an essential role in helping build a better future? Are you also keen on turning established thinking on its head in the search for game-changing solutions that maximize value creation? Then join our team and let’s develop together what will be important tomorrow! What role will you play? We are looking for an IT Service Management Trainee to become part of our Siemens Financial Services Information Technology (SFS IT&CYS) team. This role has supporting responsibilities on maintaining, controlling, and reporting services for our business and customers in the area of Business Excellence. You will help ensure that regulatory, security, and compliance requirements, as well as agreed service levels, are met, while working with internal and external teams from IT service operations. Integrate into an international solutions expertise team with diverse backgrounds. Learn about system compliance, including system security, local regulations, audit requirements and other international standards. Interact regularly with internal customers and other teams across Siemens Analyze data related to possible data incidents. Learn how to promote internal communication with internal customers, in a timely fashion. Support, control and report deliverables and activities based on agreed timeline. Develop and maintain a reliable documentation structure. Support audit standards, providing the documentation that follow principles and internal standards. Learn how to design and implement effective statistic reports and charts. Get to know our sophisticated financing products and processes, like consumption based leasing and extended payment terms. Get to know the many applications that support our financial products. We are looking for: Bachelor/Master’s (or equivalent) in Computer Science Engineering such as Software Engineering, Telecommunications, or others. Microsoft 365 (Office) advanced skills. Curiosity and willingness to learn new and upcoming technologies. Self-organization and autonomy. Resourcefulness and confidence when reviewing technical documents. Good communication and presentation skills. Excellent oral and written English skills. We consider a plus: Proficiency on Microsoft professional tools (MS-Project, PowerBI and SharePoint). ITIL & Scrum knowledge. What makes us proud as an employer: The Biggest of Tech Portugal -Technology Production Category (Awarded by Exame Informática and Visão Magazines) Top Companies to work in Portugal (Awarded by LinkedIn) Healthy Workplaces Award - 3rd large corporations (Awarded by Portuguese Psychologists’ Association) Most ESG responsible company in Tech/Industrial Sector (Awarded by Merco Corporate Reputation Monitor) 2nd Best Engineering Company (Awarded by Teamlyzer, biggest portuguese tech community platform) We are thrilled to have: A hybrid working model with flexible internship hours, in order to promote work life balance, health insurance and support for your studies. You also have a medical center on the premises, sports groups, 2 days volunteering, access to e-learning platforms (Learnlight, LinkedIn Learning and more) and discounts with partners. To all these benefits we add the possibility to work in a cool, relaxed, and always motivated environment. #Siemens #LXTechHub #ITMakesUsMove Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool! Organization: Siemens Financial Services Company: Siemens S.A. Experience Level: Early Professional Full / Part time: Full-time