Do you know how to make sure things run smoothly and securely? Are you proactive and highly motivated? Do you like to work in an ever changing environment?

We are looking for someone like you who:
• is a team player and collaborates across the team finding high quality service and solutions for our clients
• can plan, drive and continuously improve the Forms services' value proposition and supports in the IT D&E budget planning
• ensures service quality standards are measured and met, track feedback and collaborate with other teams as required to identify and resolve issues
• can cooperate with and strengthens the relationship with stakeholders across the bank and locations and who can manage stakeholder escalations and feedback
• is a change agent that looks for opportunities for improvements and drives major service improvements and automation/digitalization projects