#### Position Description:


Job Description:
\- Act as 1st level of support for any registration issues.
\- Handle any updates / changes of data of Think Plus / SRS / Consumer
contracts in SAP (legacy and strategic), PEW, or other DBs.
\- Escalate any issues that could affect the registration such as, PN
creation, Errors in DBs.
\- Focal point of one or more Distributors.
\- Email support to customers focusing on completing the warranty
registrations.

\- Proactive registration of warranty extensions or upgrades.
Email support to customers (Distributors, Resellers, End Users)
Responsibilities
\- Register warranties on customer demand.
\- Run files for massive update.
\- Respond to customer's requests with a sense of urgency.
\- Manage the necessary information to complete registrations whenever it's
not available.

#### Position Requirements:


Skills: Advanced English and Portuguese level, written and verbal. Experience
in dealing with customers and solving problems.

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.