Service Technician I
Summit Utilities, Inc.Winslow, MEUpdate time: March 13,2019
Job Description
Summit Natural Gas of Maine, Inc. serves as a subsidiary company of Summit Utilities, Inc. who acts as a privately held company that owns and operates several natural gas distribution and transmission subsidiaries. Our company constructs, installs and operates natural gas distribution systems in order to provide natural gas to residential, commercial and industrial customers. Our goal is to provide best in class customer service and help our customers benefit from the numerous benefits of natural gas as an energy source—safety, affordability and sustainability.

We offer our employees an excellent salary and benefits package including medical, dental, vision, wellness,short-term disability, tuition reimbursement, paid volunteer time-off, 5% 401k employer match and much more.

Join our team!

We are hiring a Service Technician based on skills and experience. Our Service Technicians are responsible for maintaining outstanding customer service as per company standards while performing skilled work for a variety of operational duties relative to their assigned area of responsibility.

PRIMARY DUTIES AND RESPONSIBILITIES:
Skillfully performs the following duties:
  • Leak surveys
  • Natural gas locates
  • Read all types of company gas meters
  • Program and replace electronic remote transmitters (ERTS)
  • Run, understand and calibrate Combustible Gas Indicator (CGI)
equipment

  • Perform a basic meter set to company standards
  • Perform operational functions such as installation, removal and
replacement of gas meters; turn-on and shut-off activities and pressure
tests

  • Respond to gas and carbon monoxide (CO) leak calls
  • Emergency line repairs
  • Assist with global positioning system (GPS) as requested
To skillfully perform the above

listed duties a Technician I, II, III must:
  • Use and care for Supplied Air Breathing Apparatus (SABA) including
SABA (respirator) use under emergency situations

  • Achieve Operations Qualification (OQ)certification to company
standards; Passing required written tests and field evaluations

  • Maintain OQ certifications (continuing education) to company
standards

  • Become qualified to serve on the On-call assignment rotation
within six months of hire date

  • Accurately gather and complete all necessary information required
(paper & computer)

  • Estimate time, materials and equipment required for assigned jobs;
maintain records of work performed and parts used; keep accurate records of any
monetary transactions involving the company credit card or customer
transactions

  • Perform general clean up at job sites and observe and implement
proper safety practices

  • Estimate time, materials and equipment required for assigned jobs;
maintain records of work performed and parts used

  • Follow good health and safety principles, practices and maintain a
business-like appearance including wearing company provided clothing is
essential to providing the proper company image

EDUCATION AND WORK EXPERIENCE:
  • High School Diploma or GED equivalent required
  • Experience demonstrating mechanical aptitude required
  • HVAC, plumbing or utility experience preferred
  • Excavation/construction experience preferred
KNOWLEDGE, SKILLS, ABILITIES:
  • Strong demonstrated mechanical aptitude required
  • Effective interpersonal skills needed to ensure excellent customer
service

  • Strong time management practices required to multi-task several
projects

  • Good verbal and written communication skills required for dealing
with internal departments, customers and vendors and completing required
paperwork

  • Demonstrated work ethic
  • Desire to show initiative to pursue opportunities to support
whatever is needed to ensure the successful achievement of the district
office’s goals

  • Willingness to work with others to achieve departmental goals
  • Understanding of the importance of learning and practicing safety
principles

  • Shop and field, indoor and outdoor environment; exposure to noise,
dust, grease, smoke, fumes, chemicals, inclement weather conditions; work or
inspect in confined spaces.

  • Heavy driving on a regular basis
  • In state travel required (approximately 10-30% per year)
  • Out of state travel required (approximately 5-15%)
Summit Utilities, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability.

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