Overall Purpose of Job:

• Jointly visit customer with service sales and conduct in-depth business focused discussion to understand customer pump application, system structure, customer business requirement; identify customer operational support need and relevant pain-points;

• Interpret findings, customer expectations & requirements into technical requirements;

• Clearly communicate & collaborate with service technical engineers to work out technical solution and develop competitive customer service solution proposal with clear customer value propositions and deliverables;

• Present service solution proposal to customer in a persuasive manner (competitive value argumentation & business case) to enable customer buy-in;

• Support service sales in commercial offering development, play smart in scoping and work with SBS manager in service solution costing & pricing;

• Manage service sales funnel for responsible service offerings;

• Cooperate with service marketing in developing service sales tools & relevant material preparation; actively support and get involved in service sales promotional activities;

• In responsible service offerings, act as regional liaison to directly interface with global service BD team and peer application & solution experts from other global regional market;

• Actively collect service market intelligence, understand the value chain of the business, smart positioning and support to develop optimal regional service business development strategy;

• Plan, organize and implement relevant service solution training for area service team.

属于service团队，负责全国范围内的售后解决方案支持

• 深入了解客户需求，出定制化的解决方案（Service offering）

2、技术培训等

JOB PROFILE

• Extensive pump application knowledge with sound capability in understanding technical insight

• Familiar with the application of water supply systems or air conditioning system in commercial buildings; or familiar with water process in water supply/waste water treatment plant.

• Deep understanding in service (service organization, standard, process etc.) & product category

• Experienced in service solution support and high-level competence in service solution development, scoping, costing;

• Consultative selling skill

• Persuasive presentation & communication skill

• Financial acumen

• Experience in bidding operation & process

• Good command of English

• Team work & collaboration

• Preferable major in mechanical & electrical engineering, heating and ventilation engineering, water engineering or environmental engineering, bachelor degree or above;

• Willing to travel

• 本科学历优先，工科背景优先

• 3-5年相关行业售后技术支持工程师工作经验（上海偏暖通给排水方向，广州偏市政水务方向）

• 有解决方案销售经验优先

• 接受频繁出差

上班地址：上海市闵行区苏虹路33号虹桥天地3号楼10层

地图

丹麦格兰富公司是一家全球性泵业生产企业，成立于1945年。总部设在丹麦边昂布市。2017年集团营业额为256亿丹麦克朗，全球雇员达17942人，在56个国家设有83家分公司，年产量超过1700万台水泵装置。公司成立至今的73年时间中，格兰富专心致力于研发与水泵相关的技术、产品，并且提供全方位的解决方案。

1995年格兰富正式进入中国市场，现设有1个投资控股公司、2个销售公司、 1个概念店，22个办事处、4个生产厂、1个研发中心、近1600名雇员，年营业额超过28亿元人民币，产品广泛应用在建筑、工业、基础设施建设、区域供热、污水处理等多个领域。除中国大陆市场外，格兰富中国还负责香港市场。

格兰富公司是世界上第一家被授权ISO9001标准质量证书的水泵厂商，并通过了ISO14001等有关环保认证。同时，格兰富还是首家获得中国清水离心泵节能产品认证的外资企业，连续多年入选中国节能产品政府采购清单。

格兰富中国研发中心于2007年在苏州成立，在这个丹麦总部以外的第二大研发中心，大约80名来自中国和丹麦的顶尖技术人员，为了保护环境而不断地在产品节能上进行创新。他们发挥集体智慧，同高等教育机构合作，寻找产品设计和功能上的新创意，研制出符合中国市场的节能产品。

格兰富在中国的主要标志性项目包括：2008年北京奥运会的多个场馆（水立方、鸟巢等）、人民大会堂、国家大剧院以及在上海的环球金融中心、世博会多个场馆、虹桥机场二期，迪士尼乐园，国家会展中心等。

Headquartered in Bjerringbro, Denmark, the Grundfos Group, since its founding in 1945, has grown into a leading pump manufacturer with a global presence. With its 2016 sales revenues at 25.6 billion Danish krone, the company are operating 83 companies in 56 countries; its 17,942-strong workforce are producing over 17 million pumps each year. Over the past 73 years, Grundfos has been dedicating itself to the advancement of pump and related products and technologies and endeavoured to provide all-round solutions to clients.

Since its formally entrance into the Chinese market in 1995, Grundfos has established one holding company, 2 sales companies, 1 concept store, 22 offices, 4 production operations, and one R&D center, employing the staff of around 1,600 and generating annual sales exceeding 2.8 billion RMB, as its products are widely used in construction, industry, infrastructure, regional heating supply, and water utility. Besides the Chinese mainland, Grundfos China is also responsible for the markets of Hong Kong SAR.

Grundfos has been the world’s first pump company to be awarded the ISO9001 certification and has met the ISO14001 environmental standards. Besides, it has been the first foreign company recognized by China’s energy conservation standards for clean-water centrifugal pumps and has for years been a leading supplier to the country’s government agencies.
In 2007 Grundfos’ China R&D Center was set up in Suzhou. As the group’s second largest R&D facility, it is staffed by some 80 talented engineers from China and Denmark, who focus on innovations for environment-friendliness and energy efficiency. Joining forces with higher educational institutions, the researchers bends their efforts to pursuing ingenuity and energy conservation in product design and functionality for the specific needs of the Chinese market.

To date Grundfos has been a supplier for such prestigious projects as 2008 Beijing Olympic Pavilions (such as "Bird's Nest" stadium and "Water Cube" pool), the Great Hall of the People, National Centre for the Performing Arts (NCPA) in Beijing, and the World Financial Center, 2010 World Expo Axle and Pavilions, Expansion of the Hongqiao Airport, Disney Resort, National Exhibition and Convention Center in Shanghai, etc.