Services EMEA Training Manager
LenovoRueil-malmaison, ile-de-france, franceUpdate time: January 18,2021
Job Description
Position Description:
As a Services EMEA Training Manager you will build & manage training programs
to increase sales effectiveness in selling PC Upsell Services.
You will cooperate with the WW Services Marketing and Training teams to define
the training calendar, training programs, and sales enablement activities that
will have measurable impact on the Upsell Services business. This role will
deliver training programs across all segments, all channels and all markets in
EMEA. The training programs will ensure that Services Sales teams, hardware
sales teams and business partners have the training they need to successfully
sell IDG Upsell Services.
You will report to the Director of WW Services Marketing
#### Position Requirements:
• Ability to deliver a training strategy for the EMEA IDG Services
organization to increase both Services and Hardware Services sales performance
• Create a regional calendar for production and delivery of training materials
• Align with WW Services Training organization on required training and
competency initiatives
• Determine best mode of training content delivery using multiple modes of
delivery to most effectively deliver materials
• Develop an accountability process to ensure successful delivery and
completion of training modules including scorecards/KPIs to measure success
• Demonstrate strong presentation skills and the ability to independently
create a plan and drive organizational results.
Required Qualifications:
• 3+ years of training experience, high tech industry and/or Services
experience preferred
• Strong communications and presentation skills
• Project management skills
• Experience working with geographically dispersed teams
• Expert in PowerPoint (design and delivery)
• Fluent English is required, French or German as a second language is a plus
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
What Lenovo can offer you:
• An open and stimulating environment within one of the most forward-thinking
IT companies
• Opportunities for career development & growth
• Access to trainings for personal development
• An international team with a high focus on Gender Diversity
• Attractive compensation package and Performance based rewards
About Lenovo Services
We think and act differently!
Lenovo Services adopted a new way towards a smart transformation to become a
solution-based company. Services offer a comprehensive portfolio of services
that support the full lifecycle of the Lenovo products. At every stage from
planning, deployment, support to asset disposal we offer the expertise and
services to more accurately budget for the customer`s IT expenses, deliver
better SLA and generate greater end user satisfaction.
Shape a new Services culture with us!
About Lenovo
Lenovo is a $46 billion global Fortune 500 company and leader in providing
innovative consumer, commercial and enterprise technology. Our portfolio of
high-quality, secure products and services covers PCs, workstations, servers,
storage, smart TVs and a family of mobile products like smartphones, tablets
and apps. Everyone here at Lenovo is an integral part of the company, working
together, across continents, cultures and innovations, all comprised in a
friendly, fast-paced, work environment that focuses on one common goal: to be
known as the best in what we do.
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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