Eaton Fuel Motion Control (FMC) Division of the Aerospace Group is currently seeking a Site Commercial Manager to join our team. This position is based at our Los Angeles, CA facility. Position Overview: This position is responsible for managing the sales objectives and contract and pricing activities for all customers. In addition, the Site Commercial Manager is responsible for managing all customer account relations and the programs that revolve around those customer accounts and providing the support required facilitating aftermarket activities, the introduction of products and systems, platform life cycle management, ensure mission readiness and availability and supporting the Product Sales Managers and Regional Account Managers at their customers when needed. The selected person will actively participate in a process to develop the site’s customer service organization, which will include realignment of management responsibilities among the leadership team. As a result, this position may include management of personnel and teams not specified at this time. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Essential Responsibilities: Develop, implement and manage marketing strategies to support the Sales business plan at the Commercial accounts. Develop & grow market share, resolve product problems, ensure customer satisfaction. Achieve Aerospace Operations profit plan objectives. Drive usage of Eaton products in all platforms. Develop programs and long-term agreements to ensure long-term strategic partnerships maintaining established, or increase, market share. Manage and direct the daily customer service workflow to achieve daily results, demand management, order management, contract flow down and communications with external and internal customers. Provide leadership for continuous improvement via the High-Performance Work Team concepts, Business Process Improvement and Lean deployment. Actively lead and facilitate the improvement efforts. Interface with key customers to develop and manage relationships. Drive improvement in customer satisfaction. Develop more strategic relationships with key customers. Lead efforts to improve employee engagement and overall satisfaction. Manage and resolve customer complaints. Participates in an atmosphere of continuous improvement through teaming efforts in order to accomplish departmental and facility goals. Works within and support compliance with FAA regulations. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Bachelor’s Degree from an accredited institution Minimum of 5 years customer service, sales, or Contracts experience within a manufacturing environment. Must be eligible to work in the US without company sponsorship. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee Relocation is not offered for this role. Candidates must reside within a 50-mile radius of the Los Angeles, CA facility (zip code 90039) to be considered. Preferred qualifications: Aerospace industry experience. B.S. in Business, Marketing, Operations, or Mechanical Engineering. MBA or Masters’ degree in related field. Inside sales/marketing experience. Government contracting experience. The expected annual salary range for this role is $133,688 – 196,075. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experiences, and qualifications as well as market and business considerations. At Eaton, we know that good benefit plans are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away for work. Click here for more detail: Eaton Benefits at a Glance. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and applicability of collective bargaining agreements. California Only: Eaton will consider for employment, qualified applicants with criminal histories in a manner consistent with the requirements of the FCIHO. What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law Job: Sales Region: North America – US/Puerto Rico Organization: AER FMC Fuel Motion Control Systems Job Level: Manager Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 25 % of the Time