Task
1. Responsible for the strategy and eco-system development of social CRM program.
2. Responsible for the establishment, maintenance and improvement of the membership management system in accordance with the brand management objectives and strategies
3. Carry out the management of membership and activities by SMS, wechat and other ways. Increase the activity rate and reduce the turnover rate of members
4. Work on the member data analysis. Take the responsible for the customer recruitment and loyalty management
5. Have the comprehensive ability of customer relationship management system from logical concept, system design/establishment/operation, and have the experience and ability of using various methods, tools or projects to serve customer
6. Manage relevant agencies to deliver synergized result of CRM system.
7. Responsible for all brand social accounts, manage the content delivery for all social content with support of 3rd party.
8. Other ad-hoc projects appointed by the line manager.

Profiles:
Bachelor’s Degree or above
Minimum 5 years of experience working of customer relationship management, infant industry relevant experience is preferred.
Strong ability in logical analysis and report preparation
Excellent communication ability
Detail oriented, able to settle in and focus on task
Ability to cope and prioritize under pressure
Independent, able to handle multiple tasks individually
Language: Chinese (Mandarin: written, spoken); English (written, spoken)
Self-starter, goal-getter, problem solver

上班地址：浦东新区

地图

德国远东投资有限公司是一家专业从事投资咨询业务的公司，总部位于德国慕尼黑，在上海、北京和广州分别设有代表处。作为传统严谨的德国公司，我们深知人才的重要性。现因业务发展需要，诚聘所述人才加盟本公司。
有意者请在见信息后30天内，将简历发送至本公司邮箱或将中英文简历（务必注明预期薪水）、近照一张、身份证及学历资格证书复印件寄至本公司，请务必在信封正面注明应聘职位，否则将被作为废件处理。初审合格者一个月内通知面试。材料恕不退还，谢绝来电来访。