• Dive into complicated Linux issues through reading k-base documentation, analyzing problem records, reproducing the issues, and creating problem scenarios
• Collaborate with subject matter experts to find known problematic configurations, environments, or usages of offerings
• Implement configuration analysis rules within proactive diagnostics system to identify problematic configurations in customer systems
• Actively participate in product design, team discussion, product development, and product documentation
• Communicate with other internal stakeholders to obtain more requirements for the offering
• Collaborate with other developers across different regions

• Bachelor’s degree in computer science, software engineering, or a technology-related discipline is a plus
• Deep technical Linux knowledge in one or more of the following areas: Linux kernel, Linux file system, networking, storage, virtualization, Red Hat OpenStack Platform, containers, Red Hat Ansible Automation, Red Hat OpenShift
• 2+ years of object-oriented software development experience
• Python, C, C++, or Shell development experience
• Creative, motivated, and capable of working both on your own and as part of a globally distributed team
• Effective verbal and written communication skills in English
• Effective troubleshooting and debugging skills

• Active participation in open source software projects
• Experience interacting with and supporting customers
• Experience with Jupyter Notebook or Python Pandas
• Red Hat Certified Engineer (RHCE) certification

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