Software engineers (SWEs) at Microsoft are passionate about building technologies that make the world a better place. At Microsoft, you will collaborate with a team of programming experts to solve problems and build some of the world’s most advanced services. You are the link between abstract concepts and delivered solutions – the one who understands the consumer, solving problems, and building applications that will impact millions of people. 

The ServiceNow Engineering and Automation team is responsible for the engineering, integration, and operation of the Microsoft ServiceNow instance supporting thousands of employees and partners worldwide. We are looking for a Senior Software Engineer to focus on ServiceNow platform engineering, configuration, and operation. Additionally, there are opportunities for the integration of ServiceNow with Microsoft technologies such as Teams, Azure ML, and AAD to drive a high degree of business value for our partner teams.   

Responsibilities

Responsibilities 

SWEs dive deep into code and work with fellow programming experts to solve problems and build powerful new tools. You are required to think about the customer to ensure stellar product quality, and you provide technical guidance to PMs as they communicate user needs and product requirements. You will take ownership of your code and act as the directly responsible individual to rapidly turn around production fixes. 

This person will deliver end to end solutions by leading a Feature Crew to drive innovative scenarios for our business units using ServiceNow,  and spearhead integrations with Microsoft-wide internal services to increase service efficiency. 

As a Sr SWE, you are dedicated to producing the world’s most advanced software, services, and solutions all while maintaining an available and reliable service. 

Qualifications

Qualifications 

Candidates should have: 

• At least 5 years’ experience in engineering production systems: planning, prototyping, developing, analyzing data, stabilizing and releasing 
• Strong design, coding, debugging skills and in-depth knowledge in an OOP language that is readily demonstrable, such as C#, C++ or Java 

•  2-3 years’ experience engineering and operating solutions on top of the ServiceNow platform (Kingston or later version).  ServiceNow certifications are a plus 
• Be team focused. highly motivated, and self-driven 
• Passion to tackle challenging and unknown areas and an ability to work in a fast-paced and sometimes ambiguous environment 
• Practical experience with DevOps concepts and experience with running large scale services reliably 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.