Reports to: Solution Lead / Senior Solution Lead

Department: Information Technology (IMT)

Solution Analyst is responsible for building reliable, secure and highly-scalable IT systems for complex business problems by understanding and translating user needs into business and technical requirements and collaborating with crucial stakeholders to design, develop, test, integrate and implement these solutions.

Key Responsibilities

• Collaborate with business users, internal technology teams and external vendors to identify fit-for-purpose, reliable, secure and highly-scalable IT solutions to complex business problems
• Analyze and translate user needs into business and technical requirements, design, develop and ensure smooth implementation through collaboration with business and IT stakeholders
• Participate in Scrum activities in various roles such as Scrum Master, Product Owner or Developer, subject to the assigned team structure
• Work independently during programme and project execution to ensure successful, on-time delivery by anticipating dependencies and impediments, prioritizing tasks, making trade-offs between business needs and constraints and managing work time efficiently
• Facilitate collaboration with cross-functional stakeholders through clear communication and documentation
• Plan, prioritize and deliver systems enhancements and bug fixes
• Provide Level 2 and 3 support, troubleshoot production systems and services
• Design, build, test and deploy mobile/web application and/or prototype following best practices
• Work closely with technical leads and architects to architect and develop the best technical design and approach for web/mobile applications
• Collaborate with other IT domains to drive innovation

Requirements

• Minimum 5 years of IT experience across entire software development lifecycle for delivery of complex software solutions and with minimum 2 years of Agile methodologies
• Bachelor’s (or equivalent education qualifications) in Computer Science, Computer Engineering, or related disciplines
• Solid hands-on experience with web / mobile application development using modern technologies, e.g. Swift, React Native, React, AngularJS, Spring Boot and NodeJS in a containerized environments like Openshift and Docker
• Familiarity with common mobile platforms such as iOS, Android and cloud platforms such as AWS, Azure
• Advanced expertise in software development methodologies –Agile and DevOps is a must
• Strong understanding of current technology concepts, trends and capabilities
• Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
• Strong troubleshooting skills; ability to identify patterns and generate ideas
• Well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude
• Experience in collaborating with multiple cross-functional and geographically dispersed teams
• Ability to interact professionally with diverse groups of stakeholders
• Ability to handle multiple competing priorities in a fast-paced environment
• Excellent interpersonal and communication skills, strong verbal and written presentation skills
• Knowledge in security and compliance practices and technologies
• Airline knowledge is beneficial but not a must

Key Competencies

• Developing Professional Expertise
• Continuous Improvement and Innovation
• Analysis and Problem Solving
• Teamwork and Building Partnerships
• Accountability
• Interpersonal Effectiveness

Application deadline: 19 December 2019

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.