Solution Architect
EATONAtlantaUpdate time: August 11,2022
Job Description
Eaton’s North American Sales Division is currently seeking a Solution Architect to join our Digital Sales team. This is a home-based remote position where candidates for this role must be located within 50 miles of the following locations: Atlanta, GA; Arden, NC; Charlotte, NC; Raleigh, NC; Greenville, SC; Columbia, SC; Charleston, SC; Nashville, TN; Louisville, TN; Jacksonville, FL; Orlando, FL or Tampa, FL. Position Overview: The Solution Architect will serve as a subject matter expert for Eaton’s deployment of digital platforms, creation of segment specific IoT applications, creations of new business models, scale software capabilities and provide application and end user support to position Eaton as a preferred supplier and partner. This role is responsible for developing a profound understanding of identified sub-segments including industry applications, growth rates, CapEx & OpEx spend by geography and end user, competitor analysis, technical leadership across industry societies, executive and senior level relationship management to position Eaton as a high valued partner and top of mind industry leader of power management and digital technologies. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Lead Eaton technical sales engagement with end users for outcomes, consultative and solution selling opportunities across industrial applications for immediate region and neighboring territories; be able to articulate the solution to C-level executives as well as technical end user operational and functional teams Contribute & participate in industry societies in assigned sub-segment(s) to be a steward of Eaton’s digital solutions and applications, while also reflecting back needs & challenges faced within those industries. Potential sub-segment assignment include: Industrial manufacturing Food & Beverage Automotive Petrochemical Provide pre-sales and post-sales technical support; work with internal Eaton teams and third-party technology providers to identify business problems, facilitate requirements design thinking sessions, architecture presentations, product feature descriptions and value propositions and digital solution demos Work with the technical sales engineers, global account directors, business development managers and proposals teams within assigned region, to develop value propositions for key end user stakeholders: executives, operators, finance leaders and IT leaders and be able to put together compelling proposals for Eaton’s end to end digital solutions Respond to RFP documents, put together solution requirements and design, system customization and configuration, align service offerings and ultimately be the end user’s point of contact for maintaining the digital solution roadmap Develop templates and best practices for both software and hardware solutions deployment into end user accounts, working with regional sales teams Assist with existing and new account planning and strategy, to bring in Eaton software and hardware content and drive revenue growth in the region; provides technical and sales consulting, support for end user CapEx and OpEx investments Provide specific voice of customer feedback to appropriate product, system, solution and service business leaders – for future product development, quality, modification, customer satisfaction and other purposes Support and drive end user interface strategy with assigned sales teams to build strong support with decision makers; align as necessary the executive leadership teams from Eaton with the industry; coordinate meetings between Eaton divisions/business leaders and their customer peers, promote, influence and persuade various Eaton functional groups to establish and/or improve relations with their customer peers When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Bachelor’s degree in a STEM field from an accredited institution Five plus (5+) years of deep domain expertise and experience with developing and deploying software and hardware solutions for industry, with key sub-segments of interest that include industrial manufacturing, automotive, oil & gas, pulp & paper, cement, pharmaceutical and/or food & beverage markets Must be able to work in the United States without corporate sponsorship now and within the future Preferred Qualifications: Bachelor’s degree in Computer Science or Engineering from an accredited institution Five plus (5+) years of technical sales experience with contemporary software technologies like cloud/SaaS, AI/ML, edge computing solutions, analytics software packages and cybersecurity Five plus (5+) years of outcomes selling, consultative, software solution selling experience to executive and technical buyers in the industrial manufacturing industry Five plus (5+) years of experience developing and translating business use cases to solution requirements and architecture documentation, with focus on software solutions for manufacturing enterprises Position Criteria: Highly fluent with emerging industry trends and implications on customers Technology leadership, self-motivation and drive to work with internal Eaton and external (partner, client) stakeholders for client satisfaction; ability to communicate with all levels (executive, technical) internally and externally, and manage through long term relationships and influence Collaborative develops longer term working relationships with the segment leaders, product managers, delivery and engineering teams; leverage influence to drive new ideas for growth Drives innovation through a culture of learning, front line empowerment risk taking and obsessive customer focus Change agent for our customers/clients, regional sales organization, working through influence, trust and champion of new ideas for software solution development and selling; be the champion in bridging the gap between business users, operations and information technology users Excellent client/customer facing skills; ability to represent Eaton’s digitalization/software journey with customers and be able to articulate Eaton’s software value propositions Strategic business acumen and complex problem-solving skills in a highly matrixed organization Ability to travel up to 25-50% We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: North America – US/Puerto Rico Organization: NAS North American Sales Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 50 % of the Time
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