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Job Profile Summary▪ To manage Claims system enhancements, RPA Projects, and cross functional projects.
▪ Execute Process Review using DMAIC approach through and ensuring that the process is LEAN.
▪ Prepare business requirement to ensure that it is comprehensive and meet the business needs, taking into consideration future needs and changing business needs.
▪ Be to connecting bridge between Technology Team and Business users.
▪ Assist in the development of a clear and concise plan of action for User Acceptance Test (UAT)
▪ Review and signoff User Acceptance Test (UAT) plan and scenarios within the stipulated timelines.
▪ Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution.
▪ Execute testing and analyze test outputs for accuracy and completeness.
▪ Work closely with stakeholders to resolve UAT defects.
▪ Report UAT progress and highlight key areas of risk and issues.
▪ Provide UAT signoff after ensuring that all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided.
▪ Prepare end user training guide and train the trainer prior to implementation.
▪ Perform post implementation verification prior to project closure
Build a career with us as we help our customers and the community live healthier, longer, better lives.
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