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Solutions Consultant, Google Play Operations and Policy (Mandarin)
GoogleTaibeiUpdate time: September 24,2019
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Job Description

Minimum qualifications:

  • Bachelor's degree in Computer Science, Statistics, or related technical/quantitative field, or equivalent practical experience.
  • 3 years of relevant work experience.
  • 1 year of experience in the technology industry.
  • Ability to speak and write English and Mandarin Chinese fluently and idiomatically.

Preferred qualifications:

  • Ability to interact and build effective relationships with diverse technical and non-technical groups, across all organizational levels.
  • Ability to identify and troubleshoot operational bottlenecks and establish and execute action plans.
  • Ability to work independently, prioritize tasks, and manage time effectively.
  • Ability to break down complex activities into attainable project tasks, demonstrating excellent critical thinking and problem-solving skills.
  • Excellent project management skills to drive projects end-to-end.

About the job

Google's leadership team hand-picks thorny business challenges, and members of BizOps work in small teams to find solutions. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your recommendations to senior-level executives, roll-up your sleeves to help drive implementation and check back-in to see the impact of your recommendations.

Google Play offers movies, books and magazine, apps and games for devices, powered by the cloud. It's a Google approach to entertainment, syncing magically across your devices and on the web. The Google Play team helps strengthen the overall Android ecosystem by giving developers and partners a premium store where they can reach users.

Google Play offers music, movies, books, apps and games for devices, powered by the cloud. It’s a Google approach to entertainment, syncing across devices and on the web. As part of the Android and Mobile team, Googlers working on Google Play do everything from engineering our backend systems, to shaping product strategy, to forming great content partnerships. They make it possible for people to do things like buy an ebook or song on their Android phone, then have it instantly available on their laptop. The Google Play team enhances the Android ecosystem by giving developers and partners a premium store where they can reach millions of users.

Responsibilities

  • Collaborate with the cross-functional Sales, Project Management, Engineering, Legal, PR teams on strategy, process improvement, and technology implementation.
  • Troubleshoot technical developer issue and triage to clarify grey areas regarding policy appeal cases.
  • Engage with developers on proactive education and scale education solution.
  • Ensure maintenance of thorough documentation of all the processes and related metrics dashboards.
  • Collaborate with the regional cross-functional teams to ensure and effective developer support experience.
At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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