Eaton’s Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of filed services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our technicians are knowledgeable about today’s cutting edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. The Power Distribution Systems organization offers career opportunities at a variety of levels representing increased scope and responsibility within the organization. ensure top line sales and bottom line profit objectives are met. Provide strategic direction to identify and develop prospective new customers. Keep current on the trends and significant issues providing direction for the profit and strategic planning processes. Ensure the region maintains effective relationships with and service to internal and external customers. Facilitate teaming among districts within and across the regions to support multi-national customers and/or industries. Develop forwarding looking profit plan and monthly forecasts with accuracy so that the operation meets these numbers on a daily, monthly, and yearly basis. Responsible for budgeting and procurement of capital equipment for the region, efficient execution of sales quotes, cost control, leveraging subcontractors, inventory management, managing receivables, and turn of backlog and projects. Works with credit department, resolves terms & condition issues with the contracts department, and work with collections. Annually develop strategic plan (5-10 year outlook) to determine growth and profit opportunities within the region. Assure an effective and skilled staff through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies and standards. Provide leadership and direction to ensure professional growth for employees and retention within the region. Assure the safety of employees who work in low, medium, and high voltage work environments. Assures strict compliance with safety policies, develops and deploys safety programs, assures safety equipment resources are available and properly tested, provides direction for proper disposal of hazardous and non-hazardous materials. Effectively manages leadership team of diverse and dispersed field based workforce throughout assigned region. Demonstrates good corporate citizenship. Assures the security and effective allocation of company resources and assets. Key zone-level interface with customers, sales force, manufacturing plants, product division management, and functional support staff. Interfaces and coordinates with plants, business units, and outside vendors to procure parts and services for the assigned region. Develop and deploy product/process improvement initiatives and sharing of best practices throughout and across the regions. Qualifications Basic Qualifications: Bachelor's Degree required, preferably in electrical or mechanical engineering. Eight to ten years of experience in managing and leading a service or engineering unit or ten to 15 years of management experience in a related field. Possess and maintain a valid and unrestricted driver’s license Legally authorized to work in the United States without company sponsorship Preferred Qualifications: Master’s Degree in Business Administration strongly preferred Knowledge of power distribution, control products, as well as field service practices and procedures, employee relations and quality programs. Demonstrated ability to develop and maintain customer relationships and resolve complaints. Demonstrated ability to lead people and manage a large fiscal entity. Ability to communicate effectively and equally well with senior corporate executives, engineers and technicians. Preferred Qualifications: Excellent interpersonal and communication/presentation skills Broad understanding of marketing and business planning Strong analytical skills Strong computer skills Practical understanding of accounting principles and P&L Practical understanding of demand flow production concepts Broad understanding of market channel relationships and processes Basic understanding of product applications and customer needs Strong understanding of assigned region’s labor law and standards Incumbent must be a proven leader with strong decision making skills. Must be able to lead and manage upwards and downwards. Handles pressures well. Must leverage resources and relationships within the division, other Eaton Electrical business units, and customers in order to achieve country/region/division success. Knowledge and understanding of the Electrical and EESS industry, products and solutions. Additional experience in the development of incremental business opportunities in the Industrial, Utility, Government, and Institutional markets is a plus. Candidate needs to have a working knowledge of the overall sales function, customer channels to market, and negotiation techniques and must be able to manage division, customer and departmental resources to maximize growth opportunities. Developing and implementing growth plans and conducting competition/ market analysis to drive product development efforts. Developing and executing tactical and strategic plans to support the Zones goals. Demonstrated ability to lead people and manage a fiscal entity. Ability to communicate effectively and equally well with senior corporate executives, engineers and technicians. Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Engineering Region: North America – US/Puerto Rico Organization: ESSG EESSD Electrical Engrg Svcs Systems Div Job Level: Director Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 25 % of the Time