Job Title

Spa Supervisors need to oversee and ensure treatment areas, changing rooms, relaxation rooms, facilities and pool areas are spotlessly clean, well-stocked and safe. For this you'll need a keen eye for detail. However, it's no good just you having high standards and no-one else

What you will be doing:

The Spa Supervisor’s responsibilities include but not limited to the following:

• Head up a team of spa therapists and act as a 'role model' demonstrating by example the high standards of customer care and treatments your spa demands. Your sphere of influence will also extend if applicable to reception areas
• Ensure you are knowledgeable of all spa services, products  and treatments so that you can train spa therapists under your control
• Ensure spa team members are aware of company health and safety procedures; making sure you report any observed safety issues or accidents to spa management
• Assist the spa manager as and when required  in the hiring, training and motivation of spa staff
• Conduct checks on both treatment rooms and wider areas of the spa to ensure it's clean, tidy and well stocked with products and provisions. 
• Conduct pool testing and checks on other services such as Jacuzzi, sauna and notify engineering and maintenance staff of any maintenance issues
• Motivate therapists and ensure they have the confidence and skill set to promote and sell spa services and retail spa products. Typically you'll be working to retail targets that are a percentage of revenues raised
• Be on hand to deal with any customer issues; typically if any issues arise you'll be first port of call and direct contact for clients
• Assist the spa manager in the selection and ordering of spa products, supplies and equipment

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Discounted Food & Beverage

Your experience and skills include:

• Previous experience is a must
• Good communication skills in addition to a good command of English Language
• Team player, highly responsible and reliable in addition to team leading & managerial skills

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity 

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 

https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS