Special Projects Manager, Finance and Business Support

Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.

Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years.  You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests’ purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. 

These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.

As a Professional Leader, you will lead yourself through: positive orientation, self-development self-management, problem solving and decision making. You will lead others through: leading and engaging with your team, developing others and communicating effectively. You will lead the business by: being guest-focused, forward-thinking and planning, business awareness and business improvement.

If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!

What is in it for you:

• Employee Assistance Program (EAP)
• Extended Healthcare Plan Coverage
• Opportunity to develop your talent and grow within the Company and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• All Heartists Travel Program for stays at properties world-wide

What you will be doing:

 

Finance Leadership – Central Canada (during planned and unplanned absences)

• Embrace the culture of business support by working with the Central Canada Hotel Leaders to support absent finance leadership. (DOF / ADOF / Other).
• Financially related activities of the assigned hotel which includes, but not limited to, payroll, credit, systems management, cash management, food and beverage cost control, receiving, purchasing, food stores, capital planning and budgeting.
• Actively participate in the assigned hotel’s Executive Committee, as needed.
• Direct, administer, guide and control over all accounting during assignment. 
• Oversight of books of account and supporting data as a basis for preparation of the financial operating and statistical statements and reports required for the assigned hotel for Ownership, Management, Corporate Office in accordance with Corporate Policy and Procedures.
• As required, co-ordination and preparation of annual Operating and Capital budgets, strategic plans, annual audits, financial reports, analysis of budgets, short-term forecasts, planning support and financial interpretation for assigned hotel.
• Provide accurate and complete financial and management reports on a timely basis to Regional management and to the corporate office
• Manage all the technology activities within the hotel including computer hardware and office equipment management as well as all aspects of software application, current and future.
• Actively participate and lead the assigned hotel’s forecast process.

Project Management – Central Canada

• Project management of various initiatives as outlined in ad hoc, budgeted and/or capital planning scope to achieve optimal operating performance and returns for Accor and our owners without losing sight of all measured KPI’s.
• In the initial year and until hotels are complete – lead the implementation of Dayforce payroll, HRIS and timekeeping systems, as assigned.

Compliance & Risk Management

• For all assignments, comply with all laws and fiscal regulations of the hotel area locations, which effect financial and contractual matters of the property which includes seeing that proper permits and licenses are obtained for such things as liquor licenses, sellers permit, business licenses, etc.
• Protect the owners and the management company’s interest in the assigned hotel assets and operations. Special Projects Manager, Finance & Business Support should be the guardian of the Property Management Agreements. Management Agreement terms, priorities, performance tests and fees, and distribution requirements are completely understood and managed for the hotel.
• Monitor and manage the safe keeping of all assigned hotel leases & contracts and any other legal records and documents, which may affect the financial status of the hotel. Such documents are to be listed and keep current on the Critical Date List by each assigned hotel.

Control and Policies & Procedures

• Thorough knowledge, understanding, and proper application of policies and procedures. 
• Be the champion to drive best practice and support the assigned hotel to achieve required policies and procedures.
• Accountable for the development, documentation, and maintenance of control systems, within the assigned hotel, to ensure compliance. 
• Ensure cash flow is at or above minimum required as per assigned HMA or is adequate to meet the needs of the assigned hotel operations.
• Be responsible for any remediation action plans a result of all internal and external audits.
• Develop, implement and monitor credit and collection procedures and guidelines pursuant to “adopted” corporate credit policies for assigned hotel.

People and Talent Management

• Work within the Accor’s Human Resource Management System to ensure the departmental performance of assigned hotel staff is productive and accountable.
   

Your experience and skills include:

• Business/Accounting Bachelor's Degree. CPA preferred.
• Understanding of payroll and HRIS systems and asset.
• 5+ years of work experience as an Assistant Director of Finance, ideally in multiple progressive, in size and complexity, hotels. 
• Experienced in all areas of finance and accounting; capital project management, financial reporting and analysis. 
• Demonstrated ability to assess and understand a variety of internal and external economic and financial issues which impact the business, to analyze data and forecast future business trends, and to develop effective financial plans based on business assessments in multiple locations.
• Demonstrated experience in leading & developing people and teams. Strong communication skills, both verbal and written to address all levels within the organization and ability to gain consensus and influence others.
• Demonstrated experience with accounting systems or similar financial software for the purpose of financial reporting, analysis and presentation.  
• Demonstrated knowledge of finance, budgeting and accounting processes and regulations with demonstrated knowledge of capital project management, standards and techniques, and IFRS/GAAP regulations and procedures.
• Superior skills in computer technology and applications. 

Physical Aspects of Position (included but not limited to):
 

• Frequent travel required – up to 50% of the time.
• Frequent sitting throughout shift.
• Occasional lifting and carrying up to 20 lbs. 
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs and ramps.
• Ability to focus attention on guest / colleague needs, remaining calm and courteous at all times

Your team and working environment:

For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun. To learn more, click here.

Note: Must already be legally entitled to work in Canada to be considered for the position.

In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the  Hotel has implemented a Covid-19 Vaccination Policy.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.