Business Function Overview:

Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 business on Azure, 180 million using Office 365, and millions using other services – all running on Microsoft's cloud infrastructure – CO+I builds and operates the foundation upon which Microsoft’s mission to empower every person and organization comes to life.

The Datacenter Physical Security team (DCPS) is organized within CO+I. DCPS is dedicated to delivering the most trustworthy and efficient physical security services to protect the personnel, infrastructure, data, and confidential information foundational to the Microsoft Cloud. Our vision is to be the most reliable, meticulous, and trusted industry provider of hyperscale cloud physical security. We are accountable, effective, and efficient stewards of the awesome responsibility we hold. We innovate to meet challenges. We automate and simplify to scale efficiently. We constantly create and maintain a collaborative ecosystem. We appreciate and act on opportunities to improve.

DCPS is seeking a Special Security Program Manager with an active Top Secret (TS) security clearance to manage the full life cycle of physical security programs supporting projects for the U.S. Government. The individual we seek will have significant experience as a US security clearance holder and subject matter expertise in integrating U.S. Government requirements and physical security operational standards into the private sector, preferably in a datacenter environment. This position is responsible for receiving, deconflicting, interpreting, simplifying, and implementing requirements, developing complicated, compliant, standardized, and scalable physical security processes and procedures from scratch, being comfortable with ambiguity and change, and working with internal stakeholders and external customers in a way that builds solid trust. The position requires a working understanding of physical security design, security systems installation, force protection/guarding, and general security clearance protocols.

Responsibilities

• Manage physical and operations security (OpSec) policies, plans, processes and training material that position Microsoft to operate in a manner that is compliant with relevant U.S. Government (and/or other unique environment) security standards and requirements for the operation of highly confidential and regulated projects.
• Document and improve processes around confidentiality, security, and compliance to make program ecosystems more efficient, simplified, scalable, and productive.
• Monitor and audit field sites and supplier processes and methods to assess the state and health of physical and program security, document issues needing improvement, and drive to resolution.
• Receive notifications of incidents and events, assess, and drive root cause analysis (RCA) and remediation plans appropriately.
• Represent Microsoft in engagements with external entities and the U.S. Government.
• Collaborate with a team of security vendor personnel to support project and program delivery.
• Oversee assigned projects to ensure they are delivered in accordance with established requirements, deadlines, and applicable employment law and company policy.
• Program manage to ensure multiple physical security teams with different specialties and focus are communicating, collaborating, and delivering high quality work on time.
• Provide interpretation and guidance on security protocols to internal teams who may not fully understand or typically work with those kinds of boundaries in mind.
• Develop and maintain a deep understanding of and function as the subject matter expert for what requirements and decisions apply to CO+I, how they impact the business, and influence stakeholders to minimize the impact of change to CO+I.
• Partner and collaborate closely with peer leaders and stakeholders, focused on maintaining a One Microsoft, one team environment.
• Collaborate with peer teams and organizations to ensure their team is aligned with broader strategy and initiatives, fully supporting leadership priorities, being good partners, helping reduce costs, time burden, and complexity, and being responsive trusted advisors.
• Continuously seek data and recommend strategies and ideas to reduce churn, optimize, implement a creative solution to a problem, scale, automate, and simplify.
• Deliver assigned projects in accordance with established requirements, deadlines, and applicable employment law and company policy.
• Maintain confidentiality, discretion, OpSec, and protect Microsoft information without question.

Qualifications

Basic Qualifications:

• Ability to travel approximately 0-25% of the time in both planned and unplanned scenarios and drive between datacenter facilities in their portfolio of sites that may be located within driving distance.
• Ability to be on call 24x7 for physical security incident escalations and ability to work flexible hours as needed to manage those incidents.
• 5+ years’ experience successfully managing large scale physical security operations programs for or supporting the U.S. Government, preferably involving datacenters.

Preferred Qualifications:

• Engineering or other technical degree (electrical engineering, cybersecurity, etc.)
• Proficient in the use of Microsoft Office products for business.
• Functional experience with and technical understanding of the operations of datacenters and/or secure US government facilities.
• Familiarity with ensuring compliance with US Government standards such as ICD/ICS-705, NISPOM, etc.
• An expertise in physical security design, security systems installation, and force protection/guarding, and how they all integrate to form an ecosystem.
• Confident and skilled in preparing and delivering presentations and briefings to customers, senior leaders, and executives.
• Experience making and influencing good decisions that impact mission-critical, 24x7 operations environments.
• Strong work and compliance ethic, and the ability to effectively prioritize and execute tasks in a dynamic and high-pressure environment.
• Proficient in the use of Microsoft Office products for business.
• Analytical and process improvement skills to produce data driven insights and associated process changes.
• Thought leadership and subject matter expertise to deliver one or more large programs and services while increasing standardization, simplification, and automation.
• Ability to change plans, goals, actions, and priorities in response to an evolving business environment with awareness to operate as a champion for course corrections when necessary.
• Experience with or exposure to regulatory and industry compliance frameworks and audits (e.g. FedRAMP, ISO27001, PCI, SOC).

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
• Candidates must have an active TS and be willing to upgrade to TS/SCI (with full scope polygraph) or have an active TS/SCI and be willing to upgrade to TS/SCI (with full scope polygraph). This role will require candidates to maintain the TS/SCI (with full scope polygraph) clearance.
• Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.