Specialist/Manager, APAC Compliance Monitoring and Analytics
AbbottPetaling jayaUpdate time: March 22,2022
Job Description
The OEC APAC Compliance Monitoring and Analytics [Manager/Specialist] will support and perform transactional monitoring of compliance-related activities in multiple affiliates throughout the APAC region. Monitoring activities will be conducted in collaboration with in-country OEC team members in each affiliate. The role will also include responsibility for supporting data analytics projects in the APAC region and participating in global OEC analytics projects.
Specific duties and responsibilities within these areas include:
Monitoring
- Work with affiliate OEC in each country to create annual monitoring plans based on Compliance Activity Review (CAR) risk assessment files.
- Analyze CAR details across affiliates/divisions/activities to identify trends and potential misalignments in risk assessment criteria applied in different affiliates.
- Support/execute quarterly monitoring in multiple affiliates, including identification of transactions available for monitoring; selection of samples according to appropriate criteria; communication with affiliate Finance and business teams to obtain supporting documentation for selected samples; analysis of documents and completion of monitoring tests and templates; and recommendation of monitoring findings and incidents of non-compliance and proposed remediation.
- Support/execute distributor monitoring program
- Working with country OEC, prepare reports and slides based on monitoring results for Affiliate Compliance Committees and other business presentations
- Report APAC monitoring results to global OEC monitoring team, including entry of Incidents of Non-Compliance into global OEC tracking system
- Such other tasks as may be assigned
HCP Spend, Expense Report, and ACAS Analytics
- Manage updates of APAC BPCS Gold and SAP Power BI databases by obtaining monthly or quarterly data files from Finance and/or BTS contacts and loading into existing Power BI files
- Support affiliate OEC in use of Power BI databases to identify transactions and trends of interest for monitoring or other follow-up/investigation
- Import data from regional OEC event approval system (ACAS) into Power BI and perform analytics
- Monitor ACAS event and HCP records for anomalies and perform system maintenance and cleanup as needed
- Such other tasks as may be assigned
Skill, Education, and Experience
- Ability to manage numerous deadlines and priorities
- Collaborative, team player
- Comfortable interacting with people from all around the APAC region and the US and working with documents in multiple languages using commonly-available translation tools
- Strong English language skills, including the ability to write clearly in English and communicate effectively in a multi-national working environment
- Strong Microsoft Excel and Power BI skills, including working with large data sets; loading, manipulating, and analyzing data; and designing visualizations and dashboards
- Familiarity with medical device and/or pharmaceutical compliance rules and practices strongly preferred
- Work experience in healthcare compliance preferred
- Bachelors degree or equivalent required
- Minimum 3 years relevant work experience
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