Specialist, US Benefits Implementation (12-Month Contract)

The Benefit Implementation Specialist is responsible for three critical initiatives:

• Assisting with implementing Accor’s US benefits into Ceridian Dayforce benefit module and effectively integrating employee data and deductions to Dayforce Payroll.
• Assisting with implementing Accor’s Canada benefits into Ceridian Dayforce benefit module and effectively integrating employee data and deductions to Dayforce Payroll.
• Assisting with benefits department reset initiative  

What is in it for you:

• Employee Discount Travel Program
• Employee Assistance Program (EAP)
• Basic heathcare plan coverage
• Opportunity to develop your talent and grow within the Company and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Implementation Initiative

• Partners with Ceridian configuration team to clarify any property policies or rules defined in the property’s discovery workbooks
• Assists properties by auditing benefit data prior to Ceridian loading data into testing and production sites
• Hosts the weekly testing calls with the properties - answering questions on the scenarios & testing, troubleshoots issues and assists properties with fixes
• Develop detailed UAT scripts & works with the Ceridian team to resolves configuration and back end solutions for issues found during UAT and payroll parallel testing
• Consult with implementation lead on benefit issues such as properties that lag against timelines
• Provides first-line support to properties as they proceed through their first 2 “go-live” pay commits. 
• Build out SOPs, Job Aids and Process Maps
• Identify areas of opportunity and strategies on how to implement changes
• Ensures properties actively work toward clearing outstanding implementation issues to transition from implementation to “ongoing support”

Benefit Reset Initiative

• Act as a liaison between the health and benefits consulting and administration teams on issue resolution with respect to assigned clients. 
• Support management to develop, implement and continuously improve administration processes, policies, and tests for use both internally and externally
• Invoicing process overhaul
• Provides analytical and technical support in plan design, financing, delivery and on-going management of medical, dental, life and disability programs
• Provide regular updates and manage relationships with internal stakeholders and external
• Researching and investigating issues, providing timely and professional responses to the customers using AON Hewitt best practice principle

Your experience and skills include:

• 3-5 years’ experience in US benefits a must
• Implementation experience a must
• US payroll experience is preferred
• Experience using payroll and HRM systems – Dayforce experience a definite asset
• Understands and has experience with US Medical plans, rates, tiered covered, plan options etc
• Experience using MS Excel to combine, integrate and review data - comfort with the xml format a definite asset  
• Ability to learn systems and processes quickly  
• Exceptional time management and project management skills
• Proven ability to effectively lead and implement benefit module across the organization
• Proven ability to build relationships, interact and influence others
• Excellent interpersonal and communication skills, both written and verbal
• Superior customer service skills
• Proven track record in a fast paced, multitask environment 

Your team and working environment:

• Based at the North & Central America Regional Office in Toronto, Ontario or Home Based in Canada or the US, this position is part of a new Project Implementation team.

Note: Must already be legally entitled to work in Canada or the United States to be considered for the position

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS