Squire, Afternoon Tea & In Room Dining Assistant Manager
AccorSt. andrewsUpdate time: August 2,2022
Job Description

Squire, Afternoon Tea & In Room Dining Assistant Manager

An exciting opportunity to join our Restaurant Management team on a seasonal basis has arisen at Fairmont St. Andrews! As the Squire, Afternoon Tea & In Room Dining Assistant Manager you will control and orchestrate the service of Food and Beverage and maximise customer satisfaction through anticipating guest requests and responding to special requests positively.

What is in it for you:
  • Employee benefit card offering discounted rates in Accor worldwide
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
  • Shuttle to and from St. Andrews
  • Meals on duty
  • 50% off F&B 
  • Discounted B&B stays
  • Discounted Spa treatments
  • Access to gym and pool area
  • Monthly gratuities
  • Competitive annual salary of £23,575 plus estimated addition earnings of £500 per month in gratuities and service charge based on hours worked

What you will be doing:

  • To take sole responsibility for the Outlet during the shift, allocating team members their duties and monitoring the smooth running of the outlet
  • To have additional responsibilities within the venue outside of the shift; such as schedules, incentives for sales, training etc.
  • To compile rotas for the department
  • To be responsible for the replenishment and control the charging and stock holding
  • To ensure that the standards of service are adhered to and exceed on each shift
  • To serve guests in a professional and positive manner
  • To attend to all guest request, being constantly aware of anticipating guest needs and to remain in the Outlet at all times during service
  • Delegate specific tasks to associate to ensure smooth running of each table
  • Help to ensure the smooth running of all guests requirements and needs on each table
  • supervise the provision of all crockery, cutlery, detergents and kitchenware
  • Ensure adequate security for food and equipment
  • Keep records of payment and expenses
  • Plan, co-ordinate and supervise the activities of associates in dining area
  • Ensure that the public areas, kitchen, storage facilities and other work areas are kept clean and conform to sanitary regulations
  • Attends to complaints concerning food service
  • Work closely with the Golf Team to ensure the smooth running of SABG to the benefit of our customers
  • To support other venues during the absence of the Outlet Managers or during busy meal periods where and if required.

Your experience and skills include:

  • Minimum 2 years experience in a leadership position in a fast paced high end restaurant required
  • Previous Point of Sale system experience is required
  • Computer literate in Microsoft Window applications required
  • Excellent communication and organisational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

  • Working a fast paced team environment
  • Shifts will be during the day, evening and weekend
  • Must be eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorisation


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 
https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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