Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Our location in Lake Bluff, IL, currently has an opportunity for a Sr. Account Manager within our in-house ad agency, Creative Network.

The Sr. Account Manager keeps the customer, and the agency, satisfied. They may handle several accounts and serve as the primary point of agency contact for their clients. They also represent the client at agency meetings. They provide strategic management, understanding client needs, defining solutions for those needs, “selling” solutions to the client and advocating for the solution during the creative process.

WHAT YOU’LL DO

• Understand the client communication challenges; gain deep knowledge about the business problems that the clients are solving
• Develop solutions by marrying knowledge of creative with the understanding of the client challenges
• Write creative briefs, or ensure they are written well and make sure there is a common understanding of objectives between the client and the Creative Network team
• Work with the Project Manager to meet client deadlines without impacting quality or overtaxing creative resources
• Serve as the client advocate within Creative Network and review interim deliverables before the client sees them to ensure they will meet the client's approval
• Help the client understand the creative concept and how it relates to the  creative brief
• Capture client feedback in a structured manner so that each iteration moves the deliverable closer to finalization
• Obtain feedback from the client after the project is over to gather learnings for the creative services group
• Manages client portfolios with a revenue of $150K annual
• Schedules and leads kickoff, concept, status and other client meetings
• Responsible for client estimates, budgets and billing; develops quarterly financial sales goals and plans

EDUCATION AND EXPERIENCE YOU’LL BRING

• Bachelor’s Degree, Communication or Marketing preferred
• Minimum 5 years, prefer an agency/corporate mix
• This position requires senior-level account management, problem-solving and technical expertise. Excellent written and oral communication skills with particular attention to detail. Proficient using Office 365 applications and project management systems.
• Requires a person who has strong leadership, project management, strategic and analytical skills to operate authoritatively, independently and effectively in a fast-paced environment.
• Strength in collaborative interactions within Abbott, across divisional teams, and with outside vendors is expected.
• The incumbent must have superior communication, negotiating, and leadership skills.

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

• Training and career development, with onboarding programs for new employees and tuition assistance
• Financial security through competitive compensation, incentives and retirement plans
• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
• Paid time off
• 401(k) retirement savings with a generous company match
• The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.