Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries.

Structural Heart’s business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease. We aim to lead the markets we serve by requiring the solutions we offer customers provide an improved benefit/risk profile as compared to existing standards of care; a performance threshold that, by definition, guides and ensures the productive output of our engineering, business development, and clinical research efforts result in outcomes that advance the standard of care.

Status: Regular, Full Time

Territory: Greater Toronto Area

Position Overview:

The Senior Account Manager is responsible for the sales of company products and/or services to assigned accounts or within a given territory. The Senior Account Manager is also responsible for increasing sales per corporate objectives and will report into the National Sales Manager, TAVR or his/her successor.

Responsibilities:

• Meet or exceed sales objectives of company products and/or services to assigned accounts or within a given territory.
• Make and develop contacts with existing and potential new customers.
• Proctor/Support structural heart procedures within Canada.
• Analyze existing and anticipated customer requirements and promote the consideration of company products and services to fill such requirements.
• Quote prices and delivery dates of company products to customers in accordance with company guidelines and in consultation with the National Sales Manager and Country Manager.
• Conduct sales presentations with customers.
• Keep customers informed of new products and other information of interest.
• Investigate new applications or improvements to products.
• Monitor consignment inventory and expiry dates of products within their sales territory.
• Participate in the preparation of sales plans and campaigns, business plans, and product development plans, encompassing therapy awareness programs to grow the business.
• Provide market intelligence to sales management and will participate in the development of sales forecasts and strategies.
• Complete study initiation visits for all new clinical centers and ongoing monitoring of centers as assigned.
• Participate in the preparation of Hospital product tenders to aid in the acquisition of increased business.
• Maintain technical proficiency and consult with prospective customers regarding use of company products and services.
• Demonstrate and provide instruction on the use of products to customers and internal company staff.
• Train customers on our products as per the instructions for use of each device.
• Gather procedure information within the territory and organize case coverage as required.
• Develop and manage administrative functions within the territory including general organization such as time management, weekly call activities, expense reports, monthly new business, travel itineraries, territory coverage in general, trunk stock and consignment inventory, follow-ups, planning and special request follow-through.

Required Education and Experience:

• Bachelor’s degree required.
• A minimum of three to five years of sales experience preferably with Cardiology experience, focused on medical device.
• Excellent communication skills.
• Excellent interpersonal and presentation skills.
• Knowledge of cardiac/vascular interventional devices and the ability to understand their use and functions.
• Ability to work with 2D and 3D visualization modalities. Some experience in Ultrasound/ Echocardiography, CT (Computerized Tomography) and/or fluoroscopy imaging modalities strongly preferred.
• Ability to lift and transport moderate to heavy device programmers and equipment to clinical centers.
• Ability to travel (30%+).
• Ability to take key actions and demonstrate behavioral anchors that support all Abbott Core Competencies.
• Experience with MS Office (Word, Excel, PowerPoint) as well as Outlook and the Internet.
• Knowledge in CRM software’s and systems (Salesforce).