During the current global health crisis, the priority for Siemens Digital Industries Software is the health and well-being of our entire community including current and future employees, which may add time to our hiring processes. We appreciate your patience and invite you to visit our website to learn more about how Siemens is responding to the pandemic. "At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds" Job Responsibilities Provide technical support to customers via telephone, other electronic means, and at customer locations Assist customers in deploying Siemens EDA's Calibre manufacturing software to solve design challenges Track and update customer issues using defined Siemens EDA's processes and tracking tools Develop and deliver technical training on new features and product updates Develop technical content for Siemens EDA's knowledgebase Communicate customers' technical requirements as well as customer issues to the product and sales teams Job Qualifications Bachelor or Master's degree in a relevant field Minimum 3-year experience in foundries tape-out flow integration/automation is preferred Familiar with Calibre SVRF/OPC/RET rule language is a plus Candidates should have a working familiarity with Unix and Linux OS Proficiency in Unix shell scripting, Tcl, Python, and other scripting languages is a plus Familiar with Machine learning solutions (algorithm, theory, statistics) is a plus Strong analytical and problem-solving skills to identify problems and provide solutions Good relationship-building skills and fluent speaking/presentation skills in English Organization: Digital Industries Company: Siemens Electronic Design Automation (Korea) LLC Experience Level: Mid-level Professional Full / Part time: Full-time