Career Category

Sales

Job Description

Accountabilities to the District Sales Manager

Maximizes promotion of Amgen’s products in territory

−Achieves promotion targets−Delivers key messages−Collaborates with manager to implement agreed POA in line with marketing strategy−Identifies and establishes high quality customer relationships  and internal collaboration−Knows in-depth knowledge of the product(s), market , stakeholders and competitors−Works within agreed budgets−Lives the Amgen Values

Responsibilities

Collaborates with manager to develop  and implement territory POA and key account plans . Achieve POA

Evaluates progress vs. plan monthly and agrees to course corrections with manager

Contributes to Cluster/Territory Teams Collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities

Engages with peers and District Manager to learn best practices

Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate.

Identify and gather competitive information

Follows through on customer commitments and requests in a timely fashion

Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date

Consistently uses ACE principles in every day work. (constantly monitors his/her own field results - tableau, pre call planing for A and B customers, updates of STP POA process/cycle, e-detailing and other MC materials usage/day, etc.)

Operates within the agreed expense budget  aligned with POA priorities

Seeks advise and assistance to organize activities

Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs. Drives own development

Outputs

Promotion targets

POA

Performance in accordance with job description and POA objectives

High quality internal and external customer relationships

Promotion/image of Amgen in line  with Amgen Values

Core Knowledge

Demonstrates an understanding of the  promotion cycles, hospital environment & industry environment and applies this knowledge in day to day practice. Knows Amgen/competitor product s and  services.

Problem-Solving

Breaks issues down into major components that reflect basic understanding of the relevant issues.

Goal Setting & Tracking

Holds  self accountable for achieving established goals.

Tailored messages &  Influencing skills

Interactions with others (customers, peer, manager, etc.) is open, honest  and cooperative.

Compelling Messages

Able to deliver the selling message in a clear and assertive way .

Appropriately uses Amgen’s Marketing and Promotion tools  to support the promotion process.

Call Planning and Execution

Develops pre-call plans and uses plans in customer interactions

Demonstrates basic time management skills in terms of prioritizing activities and completing work in a timely manner; meets deadlines.

Rigorous Planning & Execution

Able to seek out information, both on specific issues and on a more general, or territory level, and to use this information to analyze, identify implications and set priorities.

Minimum Requirements

Minimum 3 to 5 years of experience in the pharmaceutical industry in a promotion-related job

Basic knowledge of and experience in a hospital environment (not for specialist Promotion Reps)

Some experience with computer systems (CRM databases and MS Office)

Fluency in local  language, both in oral and written communication

Relevant local  legal qualification

Preferred Requirements

Bachelor’s degree in life science  or (bio) medical sciences

Knowledge of Customer Relation  Management principles

Exposure to interactions with various disciplines and organizational levels

Exposure to project management principles

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

.

.