Career Category

Job Description

Accountabilities to the District Sales Manager

• Maximizes sales of Amgen’s products in territory
  • Achieves sales targets
  • Delivers key messages
  • Collaborates with manager to implement agreed POA in line with marketing strategy
  • Identifies and establishes high quality customer relationships  and internal collaboration
  • Knows in-depth knowledge of the product(s), market , stakeholders and competitors
  • Works within agreed budgets
  • Understands the patient journey
  • Lives the Amgen Values

Responsibilities

• Collaborates with manager to develop  and implement territory POA and key account plans . Achieve POA
• Evaluates progress vs. plan monthly and agrees to course corrections with manager
• Contributes to Cluster/Territory Teams Collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities
• Engages with peers and District Manager to learn best practices
• Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate.
• Identify and gather competitive information with sound knowledge of the competitive landscape
• Follows through on customer commitments and requests in a timely fashion. Actively gains customer insights
• Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date
• Demonstrates an understanding of Amgen Performance 4 selling platform to satisfy customer and Amgen needs
• Operates within the agreed expense budget  aligned with POA priorities
• Seeks advise and assistance to organize activities
• Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs. Drives own development

Qualifications

 The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.

Minimum Requirements

•Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job

•Basic knowledge of and experience in a hospital environment (not for specialist Sales Reps)

•Some experience with computer systems (CRM databases and MS Office)

•Fluency in local language, both in oral and written communication

•Relevant local legal qualification

•Clear understanding of the importance if compliance practices

Preferred Requirements

•Bachelor’s degree in life science  or (bio) medical sciences

•Knowledge of Customer Relation  Management principles

•Exposure to interactions with various disciplines and organizational levels

•Exposure to project management principles

•Experience in one or more of the following customer groups: Orthopaedics, Endocrinologists, Rheumatologists, Cardiovascular surgeons or Cardiologists.

Desired behaviours

Core Knowledge: Demonstrates an understanding of the  sales cycles, hospital environment & industry environment and applies this knowledge in day to day practice. Knows Amgen/competitor product s and  services.

Problem-Solving : Breaks issues down into major components that reflect basic understanding of the relevant issues.

Goal Setting & Tracking: Holds  self accountable for achieving established goals.

Tailored messages &  Influencing skills: Interactions with others (customers, peer, manager, etc.) is open, honest  and cooperative.

Compelling Messages: Able to deliver the selling message in a clear and assertive way . Appropriately uses Amgen’s Marketing and Sales tools  to support the sales process.

Call Planning and Execution: Develops pre-call plans and uses plans in customer interactions. Demonstrates basic time management skills in terms of prioritizing activities and completing work in a timely manner; meets deadlines.

Rigorous Planning & Execution: Able to seek out information, both on specific issues and on a more general, or territory level, and to use this information to analyze, identify implications and set priorities. Ensure actions are inline with strategies