#### Position Description:


Lenovo is hiring a Sr CFS Engineer responsible for both non DaaS and DaaS
customers, supporting solutions which including:

•Deploy asset tags and associated labels, collection of related data and
reporting;
•System Integration & Configuration such as HDD Partitioning, Image Load,
Standard software configuration, Standard BIOS settings for Lenovo equipment;
•Track (scan in/out) each system (or peripheral) as it passes through the
various stages / warehouse locations of the configuration services facility;
•Provide accurate reports on all activities performed at this center on a
daily, weekly and/ or monthly basis;
•Develop, analyze and maintain tools that support, and automate build and test
processes;
•Work with the project management team to establish, document and maintain the
build process for each project;
•Plan and scale resources within the facility to cope with a staggered or
spiked work demand;
•Actively assess/contribute to the continuous improvement of work, standards,
processes and methodologies;
•In order to cope with ongoing demand, provide advice around capability, scale
of facility and other process improvements as deemed fit;
•Maintain a clean and tidy work environment within the Lenovo configuration
services facility;
•You will work within a team that has a strong focus on collaborating and
sharing knowledge among your peers to facilitate timely and superior delivery
of requirements;
•Provide training and guidance on build processes as required to other staff
as deemed fit or necessary;
•Has the ability to work in a high pressure environment to tight time frames;
•Can manage and prioritize large volumes of freight/orders.

#### Position Requirements:


•Fluent in English, additional language proficiencies welcomed;
•Bachelor Degree or TAFE Qualification in IT or a relevant field;
•Experience within IT Services and Working with Field Service Providers;
• IT experience as a Configuration Engineer in a medium to large corporate
environment;
• Able to lead indirectly a team of people to deliver projects on time;
• Able to problem solve and think laterally;
• Proven ability to learn new and complex technology;
• Able to prioritize in a fast paced, dynamic work environment;
• Ability to commit and hold to delivery dates, but also work with agility and
speed to respond to short-notice requests;
• Effectively transfer thoughts and expresses ideas verbally in individual or
group situations;
• Relevant industry experience managing, designing, and implementing
enterprise scale server and desktop environments;
• Working Knowledge on Windows Operating Systems and MS Products;
• Proven ability to troubleshoot Client solutions;
• Automation and scripting skills;
• Exposure to regulated environments would be highly regarded;

Ideally technical knowledge in some of the following:

•SOE / MOE image creation and deployment
•SCCM 2012 or 2016
•Windows 7/10
•MDT
•Intune and Azure or other UEM/MDM
•VMware or Hyper-V
•Microsoft White glove, Google Zero Touch, Apple DEP
•Workspace One
•Linux, OSx, iOS, Android
•Powershell
•Technical Knowledge on Client (Desktop, Notebook & Tablets) – 5
•Structured Troubleshooting Techniques - 3
•Strong Services Industry and ‘ITIL’ acumen - 3
•Good ability to communicate ideas, sound knowledge of MS Products - 4
•Strong understanding of the warranty model – 3
•Financial acumen – 3

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.