VMware Public Sector Operations team is looking for a senior cloud networking engineer to provide technical leadership for Networking on VMware Cloud for both On-Prem and AWS Platforms in an operations team role.

This role is a great opportunity for a very seasoned network engineer who is passionate about traditional and virtual networking in a hybrid cloud focused market to utilize their knowledge of networking technologies and distributed systems.  Our team consists of super talented engineers, imbued with real ownership, and working in an agile culture of innovation and collaboration. If you aspire to work on industry-changing next generation networking technologies, learn and grow your skills, and deliver high quality products and services that delight customers, then this is the job for you.

Job Role & Responsibilities

Mission

Dedicated to providing world class support for VMware's Public Sector Cloud products by putting security and compliance first, being responsive and solution oriented, and exhibiting ownership of every detail in support of operations.

The VMC on AWS GovCloud Operations team is looking for a Senior Network Engineer with experience supporting Enterprise, Federal and DoD customers to help maintain VMware’s exciting new Software Defined Data Center as a Service (SDDCaaS) fleet running from a networking perspective on AWS infrastructure.  As a Sr. Cloud Networking Engineer, you will provide service insight, response, and service management to maintain high service reliability and availability with low touch through extensible services and platforms, standardized processes, data insights, and product feedback.

Responsibilities

• Resolve technical issues through diligent research, reproduction, and troubleshooting.
• Work to resolve internal network service issues on AWS
• Work with Global Support as an escalation resource for both cloud and customer on-prem network issues.
• Mentor and deliver training to other technical staff in Network engineering and troubleshooting topics.
• Develop knowledge for your peers and customers based on as you learn, research and resolve problems.
• Work with NSX Engineering on customer reported issues, including identifying viable workarounds.
• Maintain VMC on AWS customer SDDCs and VMware supporting infrastructure
• Work closely with software engineering teams to improve and recommend features, maintainability and reliability of network services
• Identify, gather, analyze and automate responses to key performance metrics, logs, and alerts
• Ensure compliance with Federal, DoD and Commercial based security standards
• Conduct post-mortems to analyze failures and prevent recurrence
• Provide service support by participating in regular on-call shifts responding to service issues

Minimum Qualifications

• BS in Computer Science or related technical field, or equivalent industry experience
• A minimum of 10 years of relevant Network based work experience with 3+ years of technical leadership in Network engineering and/or support.
• Strong communication and interpersonal skills
• Routing (BGP, OSPF) and Forwarding (Layer-2, IPv4, IPv6, Multicast) technologies
• Familiarity with systems management concepts, processes, and standards
• Experience supporting large scale federal, commercial, or enterprise deployments.
• Hands-on experience with Linux/UNIX based operating systems including strong CLI skill set.
• Working knowledge of the general system and network troubleshooting tools (e.g. Wireshark)
• Fluent in spoken and written English
• Ability to travel 10 percent of the time.
• Experience providing on-call support for high priority incidents

Preferred Qualifications

• Cloud Technologies
• Experience with VMWares HCX Cloud Network product is a PLUS
• Network virtualization and overlay architectures (SDN), design and implementations.
• Demonstrated experience with VMware vSphere products: i.e. vCenter, ESX, vSAN and NSX in production environments
• Experience operating, troubleshooting, and scaling online services from network perspective
• Solid understanding of networking fundamentals, distributed systems and data center architectures.
• Excellent clarity of thought and written & verbal communication skills for cross function and customer-based communications as well as internal and customer facing documentation or operational best practices with our product set.

This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil, and therefore any offer will be contingent upon verification of both of these requirements

This position is eligible for the JoinGovCloud referral campaign

About Us

VMware is a global leader in cloud infrastructure and business mobility. Built on VMware's industry-leading virtualization technology, our solutions deliver a new model of IT that is fluid, instant and more secure. Customers can innovate faster by rapidly developing, automatically delivering and more safely consuming any application. With 2018 revenues of $7.9 billion, VMware has more than 500,000 customers, more than 75,000 partners, and 20,000+ employees in 120+ locations around the world. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Do you dare to do the stuff you've always dreamed about? Dare to explore at careers.vmware.com.

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

This position is eligible for the JoinVMC Enhanced ERP Campaign

Category : Engineering and Technology
Subcategory: Software Engineering
Experience: Business Leadership
Full Time/ Part Time: Full Time
Work From Home: No
Posted Date: 2020-04-17

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.