Avery Dennison (NYSE: AVY) is a global leader in pressure-sensitive and functional materials and labeling solutions for the retail apparel market. The company's applications and technologies are an integral part of products used in every major industry. With operations in more than 50 countries and more than 25,000 employees worldwide, Avery Dennison serves customers in the consumer packaging, graphical display, logistics, apparel, industrial and healthcare industries. Headquartered in Glendale, California, the company reported sales of $6.1 billion in 2016. Learn more at www.averydennison.com

• To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;
• To follow up with related function depts. to ensure orders are received and processed as required by customers;
• To follow up and clear backlog orders/shipments to improve delivery performance;
• To clarify problems with customers in relation to slow payment and responsible for FGS cleaning up;
• To handle customer complaints according to company procedures and service standard;
• To understand the product quality, production site, manufacturing processes & lead-time required of different product types. 
• Able to identify the proper contacts and get support in response to enquiries /requests from customers.
• To communicate with customers and vendors regarding the latest development of the products and work with Customer Service Supervisor to quote.
• To participate in company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI.
• To build good relationships with customers through daily work, identify and pursue to grow sales, and actively cooperate with leaders to achieve selling targets.

• College degree or above, 1~2 years experiences in related industry;
• Proficient in English communication & computer operation (Windows, MS Office, etc);
• Customer and result oriented, can work under pressure;
• Quick and careful learner, can work efficiently and effectively; 
• Strong teamwork spirit;

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status.