Position Description: The Sr. Manager Expert Programs will be responsible for tracking, reporting and coordinating implementation of expert programs, including specializations and certifications, ensuring reliable data for payment and compliance of all related channel incentive programs across all partner types in the North America market. This person will build a scalable framework for expert programs, inclusive of the training, incentive, and maintenance of the program structure. Cross-functional collaboration is a must, as this person will work closely with the training and enablement, marketing, communications, programs and category teams to bring effective and impactful certifications and specializations to life within the expert program structure. The Sr Manager Expert Programs will provide operational reports in support of expert programs. In this position, the Sr manager will manage multiple tasks and processes and must be able to effectively prioritize and produce accurate and timely results on a consistent basis. The candidate must be well organized with strong Microsoft Excel skills. Additionally, this person should have an understanding of the business, the programs and the relationship between the two. The Sr Manager will have responsibility to lead the expert program team and guide them to success through effective coaching and mentorship. Why Lenovo? Lenovo is a US $50 billion Fortune Global 500 company, with 57,000 employees and operating in 180 markets around the world. We are #1 PC company on the planet, BCG's 50 most innovative companies, and one of Interbrand’s 100 BEST global brands. Awards & Recognition: • Fortune Magazine’s World’s Most Admired Companies, 2020 & 2019 • Human Rights Campaign, Corporate Quality Index – Perfect Score 2020, 2019, 2018 • Universum’s World’s Most Attractive Employers, 2020 • Best Places to work for LGBTQ Equality, 2021 & 2020 • Top 100 Internship Programs Winner, 2020 • Global 100 Most Sustainable Corporations by Corporate Knights, 2020 • Bloomberg Gender-Equality Index – Perfect Score, 2020 • IoT Breakthrough Award, 2020 • 2020 Fortune Global 500, #224 • Top 100 to Watch for Remote Jobs, 2019 Lenovo is an Equal Opportunity Employer committed to diversity and inclusion, and we are pleased to provide accommodation(s) during the recruitment process. Should you require accommodation at any time throughout the recruitment process, please indicate this on your application/cover letter or directly to the recruiter, and we will partner with you to meet your needs. #### Position Requirements: Core responsibilities include: Lead expert reporting and provide regular readouts Assist in the management of partner communications Provide data insights along with the reports Coordinate the program across 3 platforms for management and tracking Provide programs modeling and investment recommendations for the expert program Communicate with route managers, CAMs and partners on the benefits of the program Participate in strategic projects as relevant We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.