PRIMARY FUNCTION Support and leadership on Quality, product integrity and continuous improvement processes and systems aimed to achieve customer satisfaction. Ensure proper implementation and lead of APQP process with our products and manufacturing processes Define and lead projects to improve process, products and components received at the Plant Lightning Juarez in order to improve the quality and cost of non-conformance. Define and lead process improvement projects in order to improve plant’s indicators (PPM, Warranty Claims, Fill Rate, On-Time Performance, Yield, and Scrap). ESSENTIAL FUNCTIONS Responsible to lead work’s team in the deployment of Eaton Quality System, Six Sigma Projects at Lightning Plant Along with the OPEX and Business Improvement Managers, assure identification and implementation of capital projects and cost out related to manufacturing process improvement. Monitors performance of processes quality and identify root cause and support with the implementation of corrective and preventive actions. Ensure timely implementation of corrective actions on opportunities identified at the internal assessment or monthly performance operation review. Lead & develop quality strategy and coordinate cross-functional activities to implement the Eaton Quality system at Lightning plant in order to achieve operational excellence. Participate and provide support in Quality System. Support ISO 9001:2015 certification and EQS Policies. Ensured that processes needed for the quality management system are established, implemented and maintained. Provide support to Departmental Team. Performs and leads Warranty Claim and Failure Mode Investigation and Analysis; resolves warranty issues and promptly responds to customer concerns and requirements. Provides quality performance trend analysis and reports key quality and product integrity metrics. Provide insight and feedback related to product performance to the Manufacturing Engineering and Product Engineering groups. Responsibilities related to Health, Safety and Environment (EHS): Execute 100% of monthly safety inspection, in coordination with the MESH Coordinator. ISO14001 Certification Assist to all EHS training assigned. Promote and promulgate all MESH Process and Policies to all the employees under his/her supervisor and ensure that they are being performed at his/her area / manufacturing line. Provide all resources needed to ensure that all MESH policies and procedures all performed by his/her personal under his/her supervision. Qualifications SPECIALIZED KNOWLEDGE Bachelor’s degree on industrial, electrical or electromechanical engineering, business administration or other science. Minimum experience of 5-7 years in similar positions. Full Bilingual (English / Spanish) Preferable: Six Sigma Green Belt Certification Strong skills for problem solving (8D, Pareto, 5 Why’s, A3, etc.) Project Management Knowledge Preferable: Certified Quality Engineer (CQE certification) Knowledge in the interpretation of ISO 9001 requirements Lead auditor ISO 9001-2015 PC knowledge: Minitab, Microsoft Office, MS Project, MS Vision, Access Auto Cad, Competencies: Thinks and Acts Strategically, Gets Results, Builds Organizational Capability, Demonstrates Leadership Style. What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Quality Region: Latin America Organization: ES CRDS RESI Residential Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: Relocation from within hiring country only Travel: No